<p>#LI-DE1 #LI-Onsite</p> <p>The Business Operations Manager is responsible for the seamless operation of the Boston office. This role ensures day-to-day operational efficiency, fosters a positive work environment, and supports high level organizational effectiveness, communication, and safety. The ideal candidate is highly organized, proactive, and thrives in a fast-paced, collaborative environment.</p> <p>Essential Functions and Primary Duties:</p> <ul> <li>Supervise administrative staff, including reception and facility personnel. </li><li>Oversee day-to-day operational functions and administrative services, including facilities/office maintenance, mail distribution, supplies and equipment management and office logistics. </li><li>Evaluate and recommend process improvements to enhance operational efficiency and service improvements. </li><li>Analyze and advise management on office space capacity and utilization, support office initiatives, maintain internal trackers and implement improvements to administrative workflow, processes and tools. </li><li>Supervise and facilitate office/facility construction and improvement projects </li><li>Manage vendor relationships and service contracts, including performance. </li><li>Contribute to a positive, collaborative, and solutions-oriented team culture. </li><li>Support firmwide culture by assisting with event planning, team-building activities, and initiatives that enhance employee engagement and workplace experience. </li></ul> <p>Preferred Qualifications</p> <ul> <li>Minimum of 5 years' administrative experience with increasing responsibility, preferably in a professional services or corporate environment; experience supporting public accounting professionals is a plus. </li><li>Prior office management experience including acting as a liaison with building management and supervising a large office facility </li><li>High proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); experience with expense and travel management systems is a plus. </li><li>Strong organization, time management, multitasking, and prioritization skills. </li><li>Prior experience managing construction projects and other work environment enhancement initiatives. </li><li>Ability to work effectively in a fast-paced, dynamic environment and adapt to shifting priorities; willingness to work extended hours when necessary. </li><li>Proven ability to handle sensitive information by exercising discretion with confidential information. </li><li>Excellent verbal and written communication skills; including strong business and professional writing, editing, and proofreading capabilities. </li></ul> <p>Due to the nature of the role, this position requires full-time, on-site presence at our Boston, MA location.</p> <p>Minimum Qualifications</p> <ul> <li>High School diploma or GED required </li><li>2 years of management experience </li><li>Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally </li><li>Exceptional customer relations skills </li><li>Excellent interpersonal skills </li><li>Proven ability in negotiating solutions within an office environment </li><li>Experience in developing procedures resulting in attaining optimum business efficiencies </li><li>Proficient use of applicable technology </li></ul>