<p>Introduction</p> <p>State of Connecticut, Office of the State Comptroller (OSC) is currently seeking detail-oriented and analytical individuals who are eager to contribute their expertise within the Core-CT division as an ERP Financials Business Specialist on the Human Capital Management Pension and Customer Relationship Management Support Team. Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance.</p> <p>WHAT WE CAN OFFER YOU</p> <ul> <li>Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare. </li><li>Robust pension plan and supplemental retirement offerings to secure your financial future. </li><li>Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year. </li><li>We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service. </li><li>A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options. </li><li>Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut. </li><li>Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer. </li></ul> <p>POSITION HIGHLIGHTS</p> <ul> <li>Full-Time, 40 hours per week </li><li>Monday through Friday </li><li>Location: 165 Capitol Avenue, Hartford, CT 06106 </li><li>Hybrid (office/telework) may be available </li></ul> <p>THIS JOB IS FOR YOU IF</p> <ul> <li>You have in-depth expertise with Core-CT's Human Capital Management (HCM) Pension and Customer Relationship Management (CRM) modules, and understand their integration with other Core-CT HCM modules. </li><li>You thrive on troubleshooting complex issues, analyzing root causes, and delivering efficient, lasting solutions. </li><li>You translate business needs into clear system requirements and back them up with precise documentation, test scripts, and configuration details. </li><li>You're skilled at evaluating the impact of system upgrades on processes and procedures, and can guide business owners through testing and implementation. </li><li>You enjoy building tools, resources, and training that make end users' jobs easier, and you're confident presenting and teaching in a way that makes complex processes understandable. </li><li>You want to do work that matters and want to build a better Connecticut with the Office of the State Comptroller, promoting economic growth, advocating for fiscal control, and championing policies that lower costs. </li></ul> <p>DISCOVER THE OPPORTUNITY TO</p> <ul> <li>Support the Human Capital Management (HCM) Pension and Customer Relationship Management (CRM) modules in Core-CT; </li><li>Troubleshoot and resolve complex issues; </li><li>Gather system requirements and documentation; </li><li>Document Core-CT processes with specification documents, test scripts, and configuration documentation; </li><li>Work with business owners to understand and test business processes; </li><li>Implement and validate system upgrades, bugs, and fixes; </li><li>Review system upgrade impacts on processes and procedures; </li><li>Troubleshoot reports, analytics, queries, spreadsheets, and documents; </li><li>Develop resource documents and training presentations; </li><li>Deliver user training; </li><li>Participate in system activities, as needed. </li></ul> <p>ABOUT US</p> <p>The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public.</p> <p>We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.</p> <p>The Information Technology division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller's technical infrastructure, and is responsible for web development for the comptroller's communication sites.</p> <p>Selection Plan</p> <p>Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.</p> <p>BEFORE YOU APPLY</p> <ul> <li>Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. In order to be considered for this job opening you must be a current State of CT employee of the Office of the State Comptroller for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. </li><li>Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. </li><li>Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. </li><li>Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. </li><li>Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. </li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. </li><li>Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. </li></ul> <p>AFTER YOU APPLY</p> <ul> <li>Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). </li><li>Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this Interview Preparation Guide to make the best impression! </li><li>Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation. </li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. </li><li>The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class. </li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. </li></ul> <p>CONNECT WITH US</p> <ul> <li>Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. </li><li>If you have any questions about this recruitment, please contact the agency's human resources team at osc.hr@ct.gov. </li><li>Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news. </li></ul> <p>PURPOSE OF JOB CLASS (NATURE OF WORK)</p> <p>In the Department of Administrative Services, Office of the State Comptroller or Teachers' Retirement Board this class is accountable for functioning as a specialist assigned to professional level statewide Core-CT Enterprise Resource Planning fiscal functions including integrated financials, supply chain management or enterprise services automation modules or an assigned integrated financials support area.</p> <p>EXAMPLES OF DUTIES</p> <ul> <li>Performs specialized duties relating to assigned ERP module; </li><li>Troubleshoots and resolves complex problems; </li><li>Conveys technical information to agency user and communicates with technical teams; </li><li>Promotes understanding of relevant issues; </li><li>Determines and understands business and project requirements; </li><li>Develops solutions for agency issues within parameters of systems; </li><li>Identifies gaps and risks within project elements; </li><li>Conducts task analysis; </li><li>Performs cost/benefit analysis; </li><li>Maps processes to meet business needs, evaluating and redefining processes; </li><li>Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users; </li><li>Oversees development of training programs that are applicable to assigned module; </li><li>Determines and addresses training gaps; </li><li>Develops comprehensive reports; </li><li>Participates in module and cross-module team meetings; </li><li>Develops or assists in development of procedures and documentation relating to assigned modules including creation and revisions to job aids; </li><li>Makes presentations; </li><li>Provides staff training and assistance; </li><li>Conducts or assists in conducting performance evaluations; </li><li>May assign and review work; </li><li>May participate in module project audit tasks; </li><li>May develop ERP modules in Core-CT; </li><li>Performs related duties as required. </li></ul> <p>KNOWLEDGE, SKILL AND ABILITY</p> <ul> <li> <p>Considerable knowledge of</p> </li><li> <p>Peoplesoft or ERP (system) integrated module knowledge;</p> </li><li> <p>principles and practices of public administration, governmental budget management and accounting including project costing;</p> </li><li> <p>the integration of modules;</p> </li><li> <p>Knowledge of</p> </li><li> <p>grants and contract preparation and administration;</p> </li><li> <p>purchasing principles and procedures;</p> </li><li> <p>asset management;</p> </li><li> <p>and ability to map business processes;</p> </li><li> <p>and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software;</p> </li><li> <p>Considerable</p> </li><li> <p>interpersonal skills;</p> </li><li> <p>oral and written communication skills;</p> </li><li> <p>analytical and problem solving skills;</p> </li><li> <p>Considerable ability to</p> </li><li> <p>prepare and analyze financial documents and reports;</p> </li><li> <p>understand how the application does or does not support the State's business process;</p> </li><li> <p>identify, analyze and resolve highly complex business problems;</p> </li><li> <p>Ability to</p> </li><li> <p>utilize Enterprise Resource Planning systems for financial management;</p> </li><li> <p>conduct task analysis;</p> </li><li> <p>gather technical information and effectively communicate to the appropriate source;</p> </li><li> <p>train and make presentations;</p> </li><li> <p>Supervisory ability.</p> </li></ul> <p>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</p> <p>Eight (8) years of professional experience as a business analyst operating within financial systems.</p> <p>NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.</p> <p>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</p> <p>Two (2) years of the General Experience must have been in a professional capacity independently performing a full range of tasks in support of a specific module(s) within an integrated financials Enterprise Resource Planning system.</p> <p>NOTE: For state employees this experience is interpreted at the level of an ERP Financials Business Analyst.</p> <p>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</p> <ul> <li>College training in business administration, accounting, finance, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. </li><li>A Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience. </li><li>For state employees two (2) years as an ERP Financials Business Analyst may be substituted for the General and Special Experience. </li></ul> <p>PREFERRED QUALIFICATIONS</p> <ul> <li>Experience processing and reviewing transactions in the Core-CT Pension and Customer Relationship Management (CRM) modules. </li><li>Experience interpreting and applying State of Connecticut Pension and CRM policies and procedures to ensure accurate transaction processing and compliance with applicable regulations. </li><li>Experience interpreting and applying business and statutory requirements specific to Teachers' Retirement Board. </li><li>Experience interpreting, analyzing, documenting, and testing business requirements to resolve complex issues in Pension and CRM implementations. </li><li>Experience analyzing and resolving Core-CT system issues. </li><li>Experience delivering verbal and written communication to varied audiences, including preparing and presenting materials to large groups and facilitating end-user training sessions on Pension and CRM modules. </li><li>Experience documenting system design specifications and test conditions. </li><li>Experience independently resolving complex issues and leveraging a team atmosphere to address interdependent workflows and system impacts. </li><li>Experience utilizing Microsoft Teams for team collaboration and Microsoft Office Suite to create resources, analyze data, and manage administrative tasks. </li></ul> <p>SPECIAL REQUIREMENTS</p> <p>Employees in this class may be required to travel.</p> <p>Conclusion</p> <p>INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.</p> <p>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</p> <p>The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact osc.hr@ct.gov.</p> <p>ACKNOWLEDGEMENT</p> <p>As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.</p>