<p>Position Title Fiscal Analyst III Division Business and Finance Department Bursar Number of hours per week 37.5 Days to be worked Monday, Tuesday, Wednesday, Thursday, Friday Months per year Fiscal (12 months) If modified, list months Job Type Full-Time Campus Main Campus If other location, please indicate Position Number 011120 Advertised Salary $68,171- $82,838 Pay Basis Monthly Job Description</p> <p>Tennessee State University Bursar's Office invites applications for the position of Fiscal Analyst III. Each team member must be able to:</p> <ul> <li>Deliver a high-level of prompt, accurate, and courteous customer service to students, parents, </li></ul> <p>sponsors, and colleagues on a consistent basis.</p> <ul> <li>Employ a solutions-oriented approach with each customer, demonstrating the ability to quickly identify the nuance in each interaction. </li><li>Assess issues and deliver answers, exercising judgment and latitude where appropriate. </li><li>Analyze and understand student account financial transactions thoroughly when researching </li></ul> <p>problems and before offering answers/solutions.</p> <ul> <li>Engage fully in all team responsibilities and duties; strive to meet team goals and assume </li></ul> <p>personal responsibility for individual and shared tasks.</p> <ul> <li>Maintain positive flow of communication with fellow team members. </li><li>Exercise judgment and appropriate care in dealing with confidential student information. </li><li>Communicate and interact by telephone, e-mail, and in-person with students and parents in </li></ul> <p>a professional manner.</p> <ul> <li>Demonstrate tact and diplomacy in managing complicated and difficult conversations. </li><li>Analyze and research student account issues to effectively respond to customer inquiries and </li></ul> <p>resolve questions.</p> <ul> <li>Quickly identify issue at hand and determine appropriate course of action. </li><li>Follow established procedures for collecting past due student accounts. </li><li>Counsel students and parents regarding these accounts and work with them to explore all available options. </li><li>Coordinate these conversations with other central offices (Financial Aid, Student Loans) and </li></ul> <p>contacts in the appropriate schools, as needed.</p> <ul> <li>Monitor and enforce compliance with the University's policy on payment of student account </li></ul> <p>charges.</p> <ul> <li>Assist agencies in the collection of outstanding debts for departed students. </li><li>Maintain working knowledge of applicable University policies, government regulations, federal </li></ul> <p>aid guidelines, and federal tax reporting rules to provide specialized information concerning</p> <p>student accounts.</p> <ul> <li>Monitor accuracy of student account data through continuous analytical review, analysis, and </li></ul> <p>testing to ensure accuracy of student account bills, sponsor accounts, tax reporting, and other</p> <p>external reporting.</p> <ul> <li>Maintain environment of strong internal controls over accuracy and timeliness of recording and reporting of student account activity. </li><li>Maintain data for accurate statistics for reporting and analysis to management. </li><li>Work with other team members to coordinate, prioritize and organize activities to meet </li></ul> <p>established goals by assigned deadlines.</p> <ul> <li>Reconcile student refunds, daily cashiering reports, daily bank deposits, transactions and </li></ul> <p>transmits a daily ACH file to the Bank for check payments made on the web and through the</p> <p>TouchNet Cashiering System for the prior day.</p> <ul> <li>Analyze, identify, and correct daily load error reports. </li><li>Research credit card disputes for cashiering and web transactions. </li><li>Assist with the reconciliation of the University's operating bank account as well as with the </li></ul> <p>reconciliation between Banner to third party systems.</p> <ul> <li>Prepare journal entries and account analyses as needed. </li><li>Assist with fiscal year-end financial statements. </li><li>Handle other duties as assigned by the Bursar. </li></ul> <p>Desired Skills/Qualifications</p> <p>Knowledge of generally accepted government accounting practices.</p> <p>Superior analytical and problem-solving experience.</p> <p>Highly effective organizational skills.</p> <p>Strong team player orientation.</p> <p>Demonstrated ability to work successfully in a high-pressure environment with multiple projects</p> <p>at a time.</p> <p>Proficiency with Microsoft Office applications in a Windows environment.</p> <p>Banner experience preferred.</p> <p>Minimum Qualifications</p> <p>Bachelor's degree in Business Administration, Accounting or a related</p> <p>field.Three years of experience in the higher education</p> <p>environment, government or comparable experience.</p> <p>Special Instructions to Applicants</p> <p>Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.</p> <p>Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.</p> <p>An unofficial transcript may be attached in the "Transcript" section.</p> <p>You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.</p> <p>Open Date 11/25/2025 Close Date 12/15/2025 Job Category Administrative/Professional Requisition Number Benefits</p> <p>Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.</p> <p>Quick Link https://jobs.tnstate.edu/postings/10074</p> <p>Reference Letter</p> <p>References</p> <p>Minimum References Required 2 Recommendation Deadline</p>