<p>Benefits:</p> <ul> <li>401(k) matching </li><li>Bonus based on performance </li><li>Competitive salary </li><li>Free uniforms </li></ul> <p>ServiceMaster Restore - Water, Fire & Smoke Damage Restoration</p> <p>At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.</p> <p>This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.</p> <p>Key Responsibilities</p> <ul> <li>Lead water damage restoration, fire and smoke mitigation, and related remediation projects </li><li>Direct daily jobsite operations for technicians and subcontractors </li><li>Perform and verify moisture inspections, moisture mapping, and psychrometric calculations </li><li>Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management </li><li>Set up, monitor, and adjust drying, filtration, and air scrubber equipment </li><li>Oversee controlled demolition and removal per approved scope </li><li>Enforce PPE usage, containment, and cross-contamination control </li><li>Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs </li><li>Document moisture readings, equipment placement, job progress, and photos using restoration software </li><li>Communicate professionally with customers, adjusters, and internal teams </li><li>Train, mentor, and evaluate technicians at all skill levels </li></ul> <p>Required Qualifications</p> <ul> <li>3-5+ years of experience in restoration, mitigation, or disaster recovery </li><li>Demonstrated leadership or crew lead experience </li><li>Valid driver's license with acceptable driving record </li><li>Ability to lift 50+ lbs and work in physically demanding environments </li><li>Availability for emergency response and on-call rotation </li></ul> <p>Preferred Qualifications</p> <ul> <li>IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred </li><li>Strong understanding of drying science, psychrometrics, and material behavior </li><li>Experience with insurance-driven restoration and adjuster coordination </li><li>Proficiency in restoration documentation and job management software </li><li>Experience assisting with job scoping, supplements, and scope validation </li></ul> <p>Why Join ServiceMaster Restore?</p> <ul> <li>Competitive compensation with overtime potential </li><li>Company-supported advanced IICRC certification and leadership training </li><li>Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership </li><li>Stable, year-round work in essential disaster recovery services </li><li>Opportunity to lead meaningful projects that directly help communities recover </li></ul> <p>ServiceMaster Restore franchise locations are independently owned and operated.</p>