<p>We have many opportunities available on our other career site pages. Click here to link to our careers page!</p> <p>Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment.</p> <p>DESIGN & SERVICE CENTER DISTRICT MANAGER</p> <p>Title: Design & Service Center District Manager</p> <p>Reports To: Senior Director of Design & Service Center</p> <p>Basic Function:</p> <p>Responsible for the overall operation, profitability and staffing of assigned Design & Service Centers. Provides quality and on-time delivery of jewelry repair work for the Stores and Guests. Oversees and monitors the costs related to the purchasing of all Design & Service Center equipment and supplies. Responsible for the implementation of Corporate policies and procedures relative to the repair business. Responsible for working with Store Operations to maximize Store repair sales and profit.</p> <p>Minimum Requirements:</p> <ul> <li>Completion of Information Security Privacy Awareness Quiz with passing score </li><li>Completion of Safety First Quiz with a passing score </li><li>No Code of Conduct written counseling within the past six months </li><li>Met all expectations (Akron-based Team Members) on last Performance Appraisal </li><li>Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score </li></ul> <p>Responsibilities:</p> <ul> <li>Work with Store Operations to maximize repair sales and profit. </li><li>Implement Corporate training programs for Design & Service Centers. </li><li>Provide the Stores (through Design & Service Centers) with quality repair work and on-time delivery. </li><li>Recruit and staff the Design & Service Centers. </li><li>Control capital equipment and supply expense budgets. </li><li>Responsible for communicating and overseeing that all Corporate policies, federally mandated safety regulations (OSHA) and local regulations are followed within all Design & Service Centers. </li><li>Work with Design & Service Centers to continuously improve and streamline repair production work. </li><li>Oversee the Repair Management program for continuous improvement. </li><li>Responsible for proper repair service and profitability of the Design & Service Center. </li><li>Assist Store Operations in achieving Store jewelry repair sales and profit goals. </li><li>Responsible for staffing the Design & Service Centers while utilizing and controlling assigned payroll budgets. </li><li>Responsible for the proper maintenance of payroll and expense budgets for new and all existing Design & Service Centers, which includes all equipment, findings and supplies used to service repair operations. </li><li>Continuous improvement and tracking of quality of work performed in the Design & Service Centers. </li><li>Technical training and development of all field Repair Department employees. </li><li>Oversee the responsibilities and tasks for Design & Service Center Managers. </li><li>Implement the Corporate Customer Service Commitment. </li><li>Maintain overall work production of the Design & Service Center Managers and Jewelers in the Design & Service Centers. </li><li>Develop effective working relationships with Store Operations Management Team. </li><li>Supervise Design & Service Center Managers. </li><li>Monitor production and expenses of Design & Service Centers to maintain profitability. </li><li>Assist and monitor Design & Service Center Manager's recruiting of Design & Service Center Team Members. </li><li>Oversee and monitor equipment purchases for all new and existing Design & Service Centers. </li><li>Work directly with equipment and supply vendors to verify best practices and prices are achieved. </li><li>Assist in development and implementation of operational and repair training initiatives. </li><li>Assist the Senior Director of Design & Service Centers with training sessions at the Support Center and in District meetings. </li><li>Work with Store Planning Team on construction of new and existing Design & Service Centers. </li><li>Meet and communicate with Store Managers and District Managers. </li><li>Hold three District meetings each year. </li><li>Ability to travel. </li><li>Know and exhibit the Core Values. </li><li>Must attend the Managers' Leadership Conference. </li><li>Perform other duties as assigned. </li></ul> <p>Required Skills and Abilities:</p> <ul> <li>Educational </li><li>Technical </li><li>Equipment Used (Tools & Technology) </li></ul> <p>ADA Requirements:</p> <ul> <li>Physical Demands </li><li>Repetitive movements. </li><li>Lifting of boxes and/or files of weights less than 25 lbs. </li><li>Performing tasks in a sitting down position for extended periods of time. </li><li>Consistent regular scheduled attendance is considered an essential function of this job. </li><li>Environmental Elements </li><li>Working Conditions </li></ul> <p>Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!</p>