<p>Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.</p> <p>We are seeking dependable Call Center agents who genuinely care about helping others and will act with compassion every day</p> <p>Within a high volume setting, provides support functions to the clinical team by managing provider schedules, message taking, patient relations and problem solving via phone and on line platforms</p> <p>After training is completed, position may become remote/remote hybrid or fully on site at our Raynham, MA Call Center</p> <p>The SMG Call Center is a team who reflect the core values of Signature Healthcare/Signature Medical Group. SMG will provide consistent and structured training to those who bring a strong work ethic and willingness to serve our community with empathy and compassion</p> <p>Command of verbal and written communication ~ English</p> <p>Second language is a plus, but not required</p> <p>Willingness to listen to understand the needs of each caller</p> <p>Knowledge of medical terminology</p> <p>Computer skills</p> <p>Insurance Eligibility</p> <p>Ability to quickly build rapport with patients</p> <p>Strong attention to detail in documenting patient information</p>