<p>Company Description:</p> <p>Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.</p> <p>Our Guiding Principles:</p> <p>Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment</p> <p>Job Description</p> <p>What You Will Accomplish</p> <p>Provide exemplary leadership and create an atmosphere which cultivates our company's core values. Responsible for maximizing top line revenue, profitability and return on investment at one of the Meritage Collection luxury hotels/resorts by ensuring revenue and expense goals are met/exceeded in all budget areas. Serves as final decision maker related to the welfare and safety of the hotel, its guests and team members. Ensures satisfaction, fair and consistent treatment and adequate staffing of all team members. Responsible for product quality and outstanding guest service.</p> <ul> <li>Manages daily operations of the warehouse to include receipt, distribution, liquidation and inventory. Ensures all operations comply with property's policies and procedures. Responsible for planning department goals and directing team members to achieve results. Provides guidance and direction to ensure overall departmental success. </li><li>Participate in the hiring process by interviewing potential team members and selecting those that best meet staffing needs. Participates in management training. Follows all Human Resources policies. Ensure staff receive any required training or attend mandatory meetings. </li><li>Monitors and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. </li><li>Monitors and assesses service and satisfaction trends, evaluates and addresses issues and makes improvements accordingly. </li><li>Manages inventory of goods and materials, Prepares loss and damage reports for these items. Ensures the security of inventory. Ensure storerooms are set up properly, kept clean and appropriately stocked. Maintains proper storage and rotation to eliminate loss of product due to spoilage. Resolves vendor issues. </li><li>Uses corporate approved/negotiated vendors (i.e. Avendra vendors) to obtain all goods required to operate the hotel, always striving for the best quality at the lowest price. Research new goods and/or services. Obtains bids and authorizations as outlined in department policies. </li><li>Utilizes the hotel's computer systems (i.e. Birchstreet) to place orders and finalize all transactions. Maintains purchasing log of items received and provides information to Accounts Payable. Runs and analyzes various reports to monitor inventories, costs, budget, and use. Uses property systems to set up and maintain order sheets, set up specifications for all items purchased and charge departments for items purchased. </li><li>Keeps immediate supervisor promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Communicate with other departments to fulfill their needs. </li><li>May be required to wear non-slip, oil resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to managers whenever observed and takes immediate action to resolve emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team members have responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with the hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. </li><li>Reporting to work as scheduled (on time and on a regular basis) is an essential function of the job. </li></ul> <p>What You Will Bring</p> <ul> <li>Makes merit decisions within budget or established guidelines. Determines promotions or reclassifications within company policy. </li><li>Responds to emergency calls and ensure operational support areas are covered to provide excellent customer service. </li><li>Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Attend all required meetings. </li></ul> <p>Great If you have</p> <ul> <li>High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor's degree or certification in related field desired. </li><li>Three or more years related purchasing experience required. One year as Supervisor/Assistant Manager in a similar setting desired. </li><li>Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction. </li><li>Must have excellent customer service/communication skills to resolve problems/complaints and provide a high level of internal/external customer satisfaction. Requires ability to serve property needs through use of the phone, computer and face-to-face. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. </li><li>Able to use mathematics to solve problems. </li><li>Requires computer skills to enter data, read, and interpret information. Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems used at the hotel. Must be able to conduct Internet searches to obtain information or order items. </li><li>Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. </li></ul> <p>We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.</p> <p>This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p>