<p>POSITION: EVENT STAFF - ADA Transportation Staff</p> <p>Dover Motor Speedway is the heart of Speedway Motorsports' nationwide network of eleven entertainment and racing venues. The company maintains a consistent focus on four core principles:</p> <ul> <li>Take care of teammates </li><li>Be known for remarkable events </li><li>Profitably improve </li><li>Positively impact the community </li></ul> <p>MAJOR FOCUS:</p> <p>Provide assistance at pickup/drop off locations for ADA transportation. ADA Transportation assists transporting guests with disabilities from designated pick up/drop off locations via golf carts around the Dover Motor Speedway property.</p> <p>.</p> <p>ESSENTIONAL FUNCTIONS:</p> <ul> <li>Provide superior customer service to all guests, particularly when transporting guests with accessibility needs. </li><li>Greet guests with a smile and work to create favorable memories for all guests. </li><li>Always be approachable, friendly and helpful when interacting with guests. </li><li>Be knowledgeable of all Speedway information, as well as other related partners. </li><li>Be an effective liaison for the Speedway and its guests. </li><li>Report all incidents and violations of Speedway policies to supervisor. </li><li>Respond to guest requests or concerns in a timely manner, defer to supervisor if necessary. </li><li>Adhere to the position's proper uniform and conduct standards. </li><li>Other duties as assigned </li><li>Shifts range from 6-15 hours in length and are held rain or shine </li></ul> <p>REQUIREMENTS:</p> <ul> <li>Must be at least 21 years old </li><li>Must have a valid driver's license and consent to a Motor Vehicle Record check </li><li>Must be able to attend pre-event training </li><li>Customer service experience preferred, but not necessary </li><li>Friendly, professional attitude, reliable, quick learner </li><li>Ability to communicate clearly and effectively </li><li>Ability to multi-task in a fast-paced environment </li><li>A team player that works well with others </li><li>Ability to sit or stand for extended periods of time </li><li>Ability to work outdoors in changing weather conditions (heat, cold, rain or shine) and in various terrains </li><li>Must have the ability to work extended hours including nights, weekends, holidays as directed </li></ul> <p>Note: When you apply for this job online, you will be required to answer the following questions:</p> <ol> <li> <p>Yes/No: I am at least 21 years of age.</p> </li><li> <p>Yes/No: I understand that I may be required to stand long periods of time</p> </li><li> <p>Yes/No: I understand that I will be assigned outdoors that is open to changing weather conditions (rain, heat, wind, etc.)</p> </li><li> <p>Yes/No: I understand that this is an event-based position that concludes at the end of the event week.</p> </li><li> <p>Yes/No: I have a valid driver's license</p> </li></ol> <p>The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.</p> <p>Dover Motor Speedway, Inc. is an equal opportunity employer.</p>