<p>Join Our Team as a Patient Services Coordinator!</p> <p>Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you!</p> <p>Job Summary:</p> <p>The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations.</p> <p>Responsibilities:</p> <ul> <li>Answer phone calls and emails, scheduling patient appointments. </li><li>Verify insurance information and process billing and payments. </li><li>Greet patients and ensure they are checked in properly. </li><li>Manage patient records and ensure that all forms are completed. </li><li>Coordinate patient follow-up and reminders for appointments. </li><li>Handle office correspondence, including scheduling, rescheduling, and cancellations. </li><li>Maintain and update office calendars. </li><li>Assist with patient referrals and coordination of care with specialists. </li></ul> <p>Qualifications:</p> <ul> <li>High school diploma or equivalent. </li><li>Previous experience in a dental office or customer service role is preferred. </li><li>Excellent communication and organizational skills. </li><li>Knowledge of dental office management software. </li></ul> <p>Work Environment:</p> <ul> <li>Mostly desk-based with some patient interaction in the reception area. </li><li>Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. </li></ul> <p>What We Offer:</p> <ul> <li>Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) </li><li>Company Provided Life Insurance </li><li>Paid Holidays </li><li>Paid Time Off (PTO) </li><li>Flexible Spending Account (FSA) </li><li>401(k) Plan </li><li>Learning Management System (LMS) to keep your skills sharp </li><li>Opportunities for professional growth and development </li><li>A great collaborative team environment! </li></ul>