<p>Why Westerra?</p> <p>At Westerra Credit Union, we believe You Can Do Money. It is more than just a phrase. It is a mindset that shapes how we empower each other and our members to take control, grow, and thrive financially. Our culture is built on beliefs that guide how we show up every day. We focus on being member-obsessed, radically transparent, relentlessly collaborative, and always learning in motion. These are not just words. They are the heart of everything we do. Inspired by our vision to Out-Love Every Bank in Colorado, we bring genuine care and dedication to every member interaction. Our mission to teach, guide, and ignite members to own their financial future drives us to create meaningful, personal connections.</p> <p>This mission comes alive through our MX Code, which encourages us to anticipate needs, listen deeply with both heart and head, find the best total solution, mark the moment, and truly own the impact we make. This is how we translate our strategy into experiences that matter. When you join Westerra, you become part of a vibrant community where innovation, openness, and collaboration are not just ideals; they are daily practices. Everyone is invited to bring their authentic selves, curiosity, and passion to the table. Together, we learn, grow, and thrive, committed to making a real difference for our members and one another. Because at Westerra, we do not just talk about money, we believe you can do money.</p> <p>What is the role?</p> <p>This role provides consumer lending support and guidance to internal teams, non-members, and 3rd party companies, aligning with Westerra Experience service initiatives. It requires an in-depth understanding of Westerra's consumer lending products and involves gathering loan-specific details and documentation from members or partners. The role also includes reviewing final loan details, payment methods, closing options, loan documents, and funding. Additionally, the position offers guidance to other departments on lending matters and ensures accuracy, timeliness, and follow-up in processing loan applications.</p> <p>What I'm bringing…</p> <p>Consumer Loan Processor I</p> <p>Experience/Education:</p> <ul> <li>0-1 year experience in customer service </li><li>High School Diploma, GED or equivalent work experience </li><li>Understanding of consumer lending regulations preferred </li><li>Notary certification, or ability to obtain </li></ul> <p>Consumer Loan Processor II</p> <p>Experience/Education:</p> <ul> <li>2 years of similar or related experience </li><li>High School Diploma, GED or equivalent work experience </li><li>Basic knowledge of consumer lending regulations </li><li>Notary certification, or ability to obtain </li></ul> <p>What is the work environment like, and are there physical requirements for this role?</p> <ul> <li>Typically a dispersed, flexible team environment both on Westerra campus and remote </li><li>Hybrid - required to be onsite at least 2 times per week, with the possibility of changes based on business needs. </li><li>Works primarily at desk </li></ul> <p>Salary: the starting pay rate will be dependent on experience with consumer loan processing and internal equity. The Consumer Loan Processor I position starts between $20-$22.44 per hour and the Consumer Loan Processor II position starts between $21-$24.68 per hour. In addition to the starting range, this role is also eligible for Westerra's self-funding reward plan. This plan pays out a cash incentive annually if the company hits specific criteria tied to our financial goals and you will have a direct impact on the outcome of those results!</p> <p>What are some of our benefit offerings?</p> <ul> <li>Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options </li><li>Two dental plans through Delta Dental </li><li>Basic life and AD&D insurance, short-term disability and long-term disability </li><li>20+ days of paid time off (PTO) per year </li><li>Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY) </li><li>16 hours of volunteer time off (VTO) per year </li><li>11+ paid holidays </li><li>401(k) that includes up to 6% match </li><li>Up to 2% off the rate on a new Westerra mortgage, applicable to primary residence, second home, or investment property </li><li>2% off Auto/RV/Motorcycle Loans </li><li>Up to $5250 per year for educational reimbursement </li><li>4 weeks of paid parental leave </li><li>Mental health resources including an Employee Assistance Program (EAP) </li><li>Individualized learning and development programs </li></ul> <p>Please note, applications will be accepted until at least May 7, 2026.</p>