<p>Introduction</p> <p>Are you a current Department of Social Services employee with eight (8) years of experience in the conduct of quasi-judicial hearings or formulation of policy regarding the hearings process? If so, we encourage you to consider the Fair Hearings Supervisor position below!</p> <p>The State of Connecticut, Department of Social Services (DSS) - is accepting applications for one (1) full-time Fair Hearings Supervisor position located in Hartford, CT.</p> <p>Position Highlights:</p> <ul> <li>Location: 55 Farmington, Avenue </li><li>Full-time | Hybrid </li><li>Monday - Friday | 8:00 am - 4:30 pm </li></ul> <p>In your role as a Fair Hearings Supervisor, you will have the opportunity to:</p> <ul> <li>Schedule, assign, oversee and review work of staff; </li><li>Provide staff training and assistance; </li><li>Conduct performance evaluations; </li><li>Determine priorities and plan unit work; </li><li>Establish and maintain unit procedures; </li><li>Develop or make recommendations on development of policies and standards; </li><li>Act as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; </li><li>Prepare reports and correspondence; </li><li>Identify staff utilization and training needs and provide training for new and existing staff; </li><li>May perform special assignments and conduct special program studies; </li><li>May act for Director of Hearings in their absence; </li><li>Perform related duties as required. </li></ul> <p>What we can offer you:</p> <ul> <li>View our new State Employee Benefits Overview page! </li><li>Professional growth and paid professional development opportunities. </li><li>A healthy work-life balance to all employees! </li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. </li><li>The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. </li></ul> <p>About the Department of Social Services:</p> <p>The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut's multi-faceted health and human services agency. DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options. Follow us on twitter @ctdss and see what we are all about!</p> <p>Selection Plan</p> <p>In order to be considered for this job opening you must be a current State of CT employee of the agency listed on the job opening for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.</p> <p>FOR ASSISTANCE IN APPLYING:</p> <p>Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.</p> <p>BEFORE YOU APPLY:</p> <ul> <li>Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. </li><li>Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. </li><li>Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. </li><li>Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. </li><li>Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. </li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. </li><li>Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. </li></ul> <p>AFTER YOU APPLY:</p> <ul> <li>Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). </li><li>Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! </li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. </li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. </li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. </li></ul> <p>QUESTIONS? WE'RE HERE TO HELP:</p> <p>Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at Rocky.Young@ct.gov</p> <p>PURPOSE OF JOB CLASS (NATURE OF WORK)</p> <p>In the Department of Social Services this class is accountable for supervising Fair Hearings Officers who conduct hearings and appeals of eligibility decisions under various assistance programs and other matters designated by statute.</p> <p>EXAMPLES OF DUTIES</p> <ul> <li>Schedules, assigns, oversees and reviews work of staff; </li><li>Provides staff training and assistance; </li><li>Conducts performance evaluations; </li><li>Determines priorities and plans unit work; </li><li>Establishes and maintains unit procedures; </li><li>Develops or makes recommendations on development of policies and standards; </li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; </li><li>Prepares reports and correspondence; </li><li>Identifies staff utilization and training needs and provides training for new and existing staff; </li><li>May perform special assignments and conduct special program studies; </li><li>May act for Director of Hearings in their absence; </li><li>Performs related duties as required. </li></ul> <p>KNOWLEDGE, SKILL AND ABILITY</p> <ul> <li> <p>Considerable knowledge of</p> </li><li> <p>relevant state and federal laws, statutes and regulations;</p> </li><li> <p>relevant agency policies and procedures;</p> </li><li> <p>hearings policy and procedures;</p> </li><li> <p>eligibility requirements for Public Assistance, Medical Assistance, Food Stamps and General Assistance;</p> </li><li> <p>public assistance program policy and practices;</p> </li><li> <p>Considerable</p> </li><li> <p>oral and written communication skills;</p> </li><li> <p>interpersonal skills;</p> </li><li> <p>Considerable ability to read, interpret and operationalize complex policy and legislation;</p> </li><li> <p>Ability to prepare reports on unit activities and/or operations;</p> </li><li> <p>Supervisory ability.</p> </li></ul> <p>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</p> <p>Eight (8) years of experience in the conduct of quasi-judicial hearings or formulation of policy regarding the hearings process.</p> <p>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</p> <p>One (1) year of the General Experience must have been conducting hearings and rendering decisions on eligibility appeals.</p> <p>NOTE: For state employees this experience is interpreted at the level of a Fair Hearings Officer.</p> <p>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</p> <ul> <li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. </li><li>A Master's degree in business, public administration or a closely related field may be substituted for one (1) additional year of the General Experience. </li><li>For state employees one (1) year of experience as a Fair Hearings Officer may be substituted for the General and Special Experience. </li><li>For state employees one (1) year of experience as a Public Assistance Consultant with responsibility for the formulation of hearings policy may be substituted for the General and Special Experience. </li></ul> <p>PREFERRED QUALIFICATIONS</p> <p>Preference will be given to candidates with the following experience:</p> <ul> <li>Experience interpreting complex state and federal laws, statues and regulations related to public and medical assistance program serviced by DSS; </li><li>Experience presiding over hearings, drafting or reviewing written decisions related to administrative hearings; </li><li>Experience reviewing and assessing matters governed under the state Uniform Administrative Procedures Act; </li><li>Experience determining eligibility for public assistance, medical assistance, Supplemental Nutrition Assistance Program, medical services and Child Support Programs serviced by DSS; </li><li>Experience working ImpaCT and ConneCT system applications; </li><li>Experience supervising and evaluating staff; </li><li>Experience analyzing data and creating reports on unit activities and/or operations; </li><li>Strong customer communications skills. </li></ul> <p>SPECIAL REQUIREMENTS</p> <p>Incumbents in this class may be required to travel.</p> <p>Conclusion</p> <p>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</p> <p>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.</p> <p>ACKNOWLEDGEMENT</p> <p>As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.</p>