<p>Location:The Sanctuary - Regional Cancer Center -8931 Colonial Center DriveFort Myers FL 33905</p> <p>Department: HOD HB Oncology Physicians</p> <p>Work Type: Full Time</p> <p>Shift: Shift 1/8:45:00 AM to 5:15:00 PM</p> <p>Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour</p> <p>Summary</p> <p>Customer Service Representative Oncology Office (Sanctuary Regional Cancer Center)</p> <p>Looking for a full-time role in healthcare with a supportive team and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Oncology Office at the Sanctuary Regional Cancer Center!</p> <p>Great commute for our Lehigh Acres candidates!</p> <p>Position Details:</p> <p>Schedule: Monday Friday, 8:45 AM 5:15 PM</p> <p>No weekends, nights, or holidays!</p> <p>As a Customer Service Representative, youll play a vital role in assisting patients with scheduling, check-ins, and inquiries while ensuring a smooth and welcoming experience. This role is perfect for someone who enjoys helping others and providing exceptional service in a compassionate healthcare setting.</p> <p>Why Join Lee Health?</p> <p>Consistent weekday schedule enjoy work/life balance!</p> <p>Great location convenient for Lehigh Acres candidates!</p> <p>A caring and supportive workplace culture</p> <p>Great coworkers and a positive team environment</p> <p>Competitive pay and exceptional benefits (including up to 5% retirement match)</p> <p>College tuition reimbursement after just one year</p> <p>Career growth opportunities in healthcare</p> <p>If you have strong communication skills, attention to detail, and a passion for helping others, wed love to hear from you!</p> <p>No prior healthcare experience? No problem! We provide training and support to help you succeed.</p> <p>Join Lee Health and be part of a team that makes a difference every day. Apply now!</p> <p>The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.</p> <p>Requirements</p> <p>Educational Requirements</p> <p>Degree/Diploma ObtainedProgram of StudyRequired/</p> <p>Preferredand/orHigh School Diploma or EquivalentRequired</p> <p>Experience Requirements</p> <p>Minimum Years RequiredArea of ExperienceRequired/</p> <p>Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred</p> <p>Additional Requirements</p> <p>1-2 years prior experience required for Lee Health Solutions.</p> <p>State of Florida Licensure Requirements</p> <p>LicensesRequired/</p> <p>Preferredand/orNot Required</p> <p>Certifications/Registration Requirements</p> <p>Certificates/RegistrationsRequired/</p> <p>Preferredand/or</p> <p>Additional Requirements</p> <p>Basic Life Support (BLS) may be required at some locations within 90 days of hire.</p> <p>US:FL:Fort Myers</p>