<p>About the Role: Join the Johnston and Murphy retail operations team at our corporate office in Nashville! As a Retail Operations and Project Coordinator, you will play a crucial role in managing store projects and data/metric management. This position involves coordinating with various departments and partners to ensure the successful execution of store-related projects and providing essential support to field personnel.</p> <p>Key Responsibilities:</p> <p>Store Data/Metric Management:</p> <ul> <li>Monitor payroll and ensure accuracy. </li><li>Review and communicate department budget and expenses. </li><li>Collaborate with Training to create content for training sessions. </li><li>Engage with other departments regarding data outputs from current systems and identify actionable data for store projects, including remodels, openings, and closures. </li><li>Respond to field inquiries about Workforce Management, payroll, traffic, and sales metrics. </li><li>Monitor and report store sales, schedules, hours, and payroll. </li><li>Communicate field sales reporting to leadership regularly. </li><li>Lead system administration for Work Force Management (StoreForce), ensuring it runs effectively and accurately for J&M stores. </li><li>Manage data analytics portals and dashboards and report on a day-to-day basis for corporate and field. </li><li>Play a key role in sales and payroll planning for each fiscal year. </li><li>Manage Workforce Management (WFM) data, including input/output of labor modeling and budgets (sales and hours). </li><li>Communicate suggested payroll coverage decisions using WFM data and tools, including during holidays and deviations, while monitoring productivity. </li><li>Work directly with users to gather requirements and translate them into reports for various departments. </li><li>Serve as an expert within the division for report building within IBM, Cognos, and Planning Analytics (PAX). </li><li>Utilize skills or develop a continuous improvement mentality to stay current with reporting tools and advancements in applicable technologies. </li><li>Create and manage ad-hoc reporting for the VP Stores </li></ul> <p>Education/Experience:</p> <ul> <li>Retail store leadership experience preferred. </li><li>Associate's degree or relevant work experience preferred. </li></ul> <p>Requirements:</p> <ul> <li>Strong analytical and organizational skills. </li><li>Strong mathematical and critical thinking skills. </li><li>Proficiency in Excel </li><li>Ability to prioritize multiple tasks in a fast-paced environment. </li><li>Ability to balance multiple priorities and projects. </li><li>Creativity and resourcefulness. </li><li>Detail-oriented with strong communication skills. </li><li>Based in Nashville, TN. </li></ul> <p>Work Schedule:</p> <ul> <li>Hybrid role with a 7 AM start time. </li><li>Monday mandatory in-office. </li><li>Flexible for once-a-month Sunday work with Friday off on month-end weeks. </li></ul> <p>#LI-LC1</p> <p>#hybrid</p>