<p>Description</p> <p>Department: Rental Assistance</p> <p>In-person site inspections required.</p> <p>Benefits include, but are not limited to:</p> <ul> <li>9/80 Compressed Work Schedule (office closed every other Friday) </li><li>14 paid holidays </li><li>Employer paid pension contribution of 14% to base salary </li><li>457 tax-deferred savings plan </li><li>Social security exempt </li><li>Tuition reimbursement up to $5,000 annually </li><li>Sharp PPO or HMO Plan, Kaiser Permanente HMO Plan, </li><li>Dental </li><li>Vision </li><li>Flexible spending account </li><li>Health and wellness perks </li><li>Rewards & Recognition program </li></ul> <p>To see full benefits package, please visit:</p> <p>https://www.sdhc.org/sdhc-employee-benefits/</p> <p>About SDHC:</p> <p>The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC's homelessness initiative, HOUSING FIRST - SAN DIEGO, which has created more than 11,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC's participation.</p> <p>About the Department:</p> <p>The Rental Assistance Division (RAD) is the San Diego Housing Commission's largest department. It administers the federally supported Housing Choice Voucher Program (Section 8) which provides rent subsidies for over 16,000 San Diego Households. Within RAD are several teams working together to administer the program. The Occupancy teams process biennial reexaminations, interim requests and rent changes for the rental assistance program. The Leasing team assists HCV participants with moving within the City of San Diego as well as "porting in" and "porting out" of the City to other jurisdictions. The Inspections team conducts HQS inspections and oversees all inspection and unit compliance related activities for the HCV, Special Programs and other SDHC-related programs. The Quality Assurance team works to ensure compliance with Federal and HUD regulations for the HCV and special programs, including conducting PIU investigations, performing quality control on program payments and overseeing all department training, policy and procedure creation. A portion of SDHC's federal Section 8 Housing Choice Voucher resources fund several special programs that provide housing opportunities at specific developments and/or for low-income households with specific needs. The Special Programs team within the Rental Assistance Division administers these special programs designated for specific populations such as veterans, families unifying with their children, and people experiencing homelessness.</p> <p>About the Position:</p> <p>The Housing Inspector will report to the Housing Programs Manager for Inspections and work on a team of 12 staff members. This position performs a variety of duties involved in conducting interior and exterior on-site inspections of SDHC and privately-owned housing units to ensure and enforce compliance with Housing Quality Standards (HQS); collects and compares data to determine rent reasonableness; answers questions from clients, neighbors, landlords, and the general public regarding SDHC programs and requirements; and performs related work as required. The ideal candidate will be team oriented, demonstrate a positive attitude, be flexible, a fast learner, and have intermediate experience using different Microsoft Products. They will have strong customer service skills, exercise critical thinking skills and good judgement. They will have experience in performing maintenance and repair functions and familiarity with the application of HQS to the inspection of dwelling units.</p> <p>Examples of Essential Job Functions</p> <ul> <li>Determines daily priorities; schedules and makes appointments for inspections, performs inspections and deals with client /landlord issues. </li><li>Conducts interior and exterior on-site inspections of Commission and privately-owned housing units to ascertain that units are safe, decent and sanitary, and comply with Housing Quality Standards (HQS) as provided in program regulations, including the maintenance status and operating condition of all interior aspects of the dwelling unit and its appliances, electrical and plumbing, floor and window coverings, ventilation and heating, and smoke alarms, as well as exterior building code and maintenance problems and any indicators of health code violations. </li><li>Identifies and documents items that do not meet standards and notifies clients of such items; makes recommendations regarding needed repairs on housing units and inspects finished repairs; monitors and follows-up on maintenance and repair work orders for compliance with HQS. </li><li>Prepares detailed unit inspection packets regarding the condition, soundness, and general stability of the unit. </li><li>Conducts brief interviews and persuades residents to provide data on rent paid for comparable unassisted units; conducts telephone surveys to collect data on rents paid for unassisted units. </li><li>Determines rent reasonableness for current and potential housing; assists in rental market surveys to provide information on current local area rents; maintains records and updates database and logs. </li><li>Stays alert to indicators of program violations and notifies supervisor of such cases; refers cases that may require social services or other interventions to supervisor for follow-up action. </li><li>Interprets and applies program regulations, laws, and procedures and assists in the formulation of new procedures based on new or changing laws. </li><li>Represents the Commission with residents, landlords, clients, property management firms, and social service agencies and acts as the Commission representative during property investigations. </li><li>Maintains records of building and inspection activities and completes related reports. </li><li>Prepares a variety of correspondence, reports, inspection packets, and other written materials. </li><li>As assigned, establishes daily inspection routes forCommission and privately-owned housing units. </li><li>Performs other duties as assigned. </li></ul> <p>Typical Qualifications</p> <p>Knowledge of:</p> <ul> <li>Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility, including Department of Housing and Urban Development's Housing Quality Standards. </li><li>Principles, practices, and techniques for conducting inspections of housing units. </li><li>Basic construction and maintenance/repair processes, materials, and costs. </li><li>Principles, practices, and techniques in making rent reasonableness determinations. </li><li>Data collection, interviewing methods, analysis, and reporting methods, techniques, and procedures. </li><li>Technical report writing and preparation of correspondence. </li><li>Principles and procedures of record-keeping. </li><li>Modern office practices, methods, and computer equipment and applications related to the work. </li><li>Safe driving rules and practices. </li><li>English usage, spelling, vocabulary, grammar, and punctuation. </li><li>Techniques for providing a high level of customer service by effectively dealing with the public, clients, landlords, and Commission staff. </li></ul> <p>Ability to:</p> <ul> <li>Conduct inspections of housing units and accurately determine structural soundness, suitability for occupancy, and compliance with Housing Quality Standards. </li><li>Establish reasonableness of rents based on housing market comparables; assemble and present housing data from market surveys; prepare reports and maintain accurate records. </li><li>Read maps and locate streets and addresses quickly and efficiently. </li><li>Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations. </li><li>Respond to complaints or inquiries from citizens, staff, and outside organizations. </li><li>Prepare and maintain accurate and complete records; prepare clear and concise technical reports. </li><li>Make accurate mathematical and statistical computations. </li><li>Operate modern office equipment including computer equipment and applications. </li><li>Organize own work, set priorities, and meet critical time deadlines. </li><li>Use English effectively to communicate in person, over the telephone, and in writing. </li><li>Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. </li><li>Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. </li></ul> <p>Education & Experience:</p> <p>Equivalent to the completion of the twelfth (12th) grade and four (4) years of increasingly responsible experience in performing rental assistance/public housing program administrative and/or maintenance and repair functions, including at least one (1) year of which provided familiarity with the application of Housing Quality Standard (HQS) to the inspection of dwelling units.</p> <p>Licenses and Certifications:</p> <p>Possession of HCV Housing Quality Standards Specialist Certification, or have the ability to obtain certification within six (6) months of employment.</p> <p>Possession of, or ability to obtain, a valid California Driver's License by time of appointment.</p> <p>Supplemental Information</p> <p>Physical Demands:</p> <p>Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to work in the field inspecting housing units, including traversing uneven terrain, climbing ladders, stairs, and other temporary or construction access points, to operate a motor vehicle and varied tools and equipment, and to visit various Commission and meeting sites; vision to inspect assigned residential units and to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. The job involves fieldwork requiring frequent walking conducting inspections to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, to operate standard office equipment, to turn faucets on and off, manipulate door knobs, test smoke alarms and insert batteries, and to operate screwdrivers, and other tools and equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 30 pounds.</p> <p>Environmental Elements:</p> <p>Employees partly work in the office and partly in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.</p>