<p>Job Details</p> <p>Job Location: Jonesboro Nettleton Branch - Jonesboro, AR</p> <p>Position Type: Full Time</p> <p>Salary Range: Undisclosed</p> <p>Description</p> <p>PRIMARY PURPOSE OF JOB</p> <p>The Treasury Management Manager is responsible for selling or refining the breadth of transaction services solutions to new and existing clients; soliciting new core commercial deposits; acting as relationship manager on all deposit/treasury management matters for customers as well as monitoring market conditions and trends to keep Southern Bank competitive.</p> <p>EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS</p> <ul> <li>Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals. </li><li>Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations. </li></ul> <p>ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS</p> <p>Sales</p> <ul> <li>Proactively coordinate and identify new prospects and calling plans by partnering with Branch Retail Managers and effectively evaluating client portfolios to achieve sales goals; </li><li>Cross-sells treasury management products to existing customers. Responsible for expanding relationships for all treasury services to gain maximum client share of wallet; </li><li>Maximize customer opportunity by building total relationship and cross-sell to other lines of business. Accountable for generating fee and margin revenue, new investment balances, cross-sell to other Treasury Solutions products and new DDA balances; </li><li>Act as a trusted advisor to clients; understand their needs and recommend solutions to meet those needs; </li><li>Makes cold calls to prospective customers via phone or in person, if needed, generates prospect lists, and cultivates referral sources; </li><li>Attend joint meeting with clients and BRMs, Market team members, Community Bank Presidents and loan officers primarily via phone focusing on business banking sales segment; </li><li>Act as the advocate across footprint to support and drive the value of Cash Management to existing and new to bank clients; </li><li>Works closely with commercial lenders to ensure commercial deposits are gathered and treasury management products are sold to new commercial loan customers; </li><li>Lead the cultivation and maintenance of a strong sales pipeline for treasury solutions; </li><li>Develops and executes sales presentations for customers/prospects. This includes formal written and oral presentations in response to requests for proposals as well as in the regular course of business; and, </li><li>Entertains clients at networking events, lunches, dinners, or other events as needed, which may require after hour attendance. </li></ul> <p>Operations</p> <ul> <li>Ensures the proper on-boarding on new treasury management customers with the help of the Treasury Management Specialists; </li><li>Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training. </li><li>Tracks all sales-related activities as well as what is required by management; </li><li>Obtains necessary documentation, account opening, and onboard for all Treasury Management products and cash management services; </li><li>Creates and coordinates execution of all agreements in relation to all Treasury Management products and cash management services. Assists with training internal customers on all Treasury Management products; </li><li>Schedules installation and training with external customers for all Treasury Management products via telephone, webinar, or onsite sessions; and, </li><li>Assists with maintaining implementation procedures and Treasury Management product guides </li></ul> <p>Training</p> <ul> <li>Attend meetings and training as required to continue development and to enhance knowledge of cash management products, processes, and technologies; and, </li><li>Aids in providing training and continuing education to lenders and retail associates to ensure they are current on treasury management products. </li></ul> <p>Qualifications</p> <p>KNOWLEDGE, SKILLS AND ABILITIES</p> <ul> <li>Strong leadership and relationship building skills; </li><li>Ability to effectively solve problems, present solutions and resolve conflicts; </li><li>Strong interpersonal, verbal and written communication skills; </li><li>Creative, analytical and takes initiative, along with a strong attention to detail; </li><li>Ability to work on competing priorities in a fast paced environment with competing priorities; </li><li>Experience with annual sales planning, forecasting, and competitive benchmarking; </li><li>Experience creating, analyzing and delivering sales funnel performance reports; </li><li>Self-starter and highly motivated; </li><li>Excellent written and oral communication; </li><li>MS Office programs; and, </li><li>Ability to learn various banking systems in a quick and proficient manner. </li></ul> <p>EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS</p> <ul> <li>High School Diploma or equivalent; </li><li>1-3 years of applicable customer-facing experience; and, </li><li>Bachelor's Degree in a business-related field preferred. </li></ul> <p>CORE COMPETENCIES</p> <p>Family & Trust: Southern Bank team members build relationships based on trust and mutual respect, maintain an inclusive and honest environment and uphold integrity and transparency in all interactions.</p> <p>Rooted & Service: Southern Bank team members are committed to serving customers, communities and teams with purpose, professionalism, and respect, while effectively communicating and actively listening to meet their needs.</p> <p>Innovation & Strength: Southern Bank team members foster collaboration and continuous improvement, encourage visionary thinking, and strive for excellence to drive the organization forward.</p> <p>Self-Motivated: Demonstrating a willingness to commit to one's work and to invest one's time, talent, and best efforts in accomplishing organizational goals.</p> <p>Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.</p> <p>Sales Ability/Persuasiveness: Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.</p>