<p>Full job description</p> <p>At Chick-fil-A Matteson, our mission is to increase opportunities to ourselves, team, and community. That means we want to invest in YOU and in YOUR FUTURE while serving great food and making a positive impact in our community. We are looking for humble, team-oriented, energetic, and driven team members who want to grow with us. As a Team Leader, you will support the FOH or BOH team and ensure the restaurant is being led successfully.</p> <p>Position Type:</p> <ul> <li>Full-time </li></ul> <p>Benefits:</p> <ul> <li>Salary $18 - 22/Hr </li><li>Health insurance </li><li>Dental insurance </li><li>Vision insurance </li><li>Employee discount </li><li>Paid time off </li><li>Paid training </li><li>Access to Scholarship Opportunities </li><li>Excellent Career Advancement Opportunities </li><li>Intentional growth and development to help you reach your professional goals </li><li>Sunday off every weekend </li></ul> <p>Responsibilities:</p> <ul> <li>Prioritize guest service (serving, bagging, prepping, cooking etc. in a timely manner) </li><li>Maintain cleanliness of your work area (kitchen, hospitality or drive-thru) </li><li>Maintain labor and productivity goals </li><li>Stock proactively throughout the shift and assist team as necessary </li><li>Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience. </li><li>Assisting with catering and/or making deliveries </li><li>Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone. </li><li>Maintain food safety and cleanliness standards </li><li>Open and/or close the restaurant leading the shift as a key holder </li><li>Demonstrate a passion for the business and managing the overall operations </li></ul> <p>Requirements</p> <ul> <li>Minimum 18+ years old </li><li>Minimum of 1+ years of leadership experience managing teams, executing business plans, balancing food and labor costs </li><li>Experience with developing talent, coaching, performance conversations, and progressive discipline </li><li>Minimum of 1+ years' experience in the quick service, hospitality, and customer care industry </li><li>Team-oriented </li><li>Friendly </li><li>High Integrity </li><li>Great Customer Service </li><li>Ability to multi-task and work well under pressure </li><li>Must be willing and equipped to work outside </li><li>Must be available to work a minimum of 5 days including Friday and Saturday, minimum of 40 hours a week to full-time </li></ul> <p>Behavior Characteristics:</p> <ul> <li>Work a maximum of up to forty hours + overtime (if needed) per week in the restaurant </li><li>Allocate at least two hours per week to planning </li><li>Focus on systematically and effectively communicating store goals and important info to Team Members </li><li>Combine critical thinking and practical leadership to create a culture of innovation </li><li>Effectively coach and give direction, </li><li>Intentionally and methodically grow and nurture relationships with the staff </li><li>Be able to connect with a multicultural team </li><li>Enthusiastically and passionately lead the team </li></ul> <p>EMPLOYMENT PROMISE: At Chick-fil-A Matteson, you will have a meaningful work experience where you are cared for and that will offer you opportunities to grow, both personally and professionally.</p> <p>Benefits</p> <ul> <li>Flexible schedule </li><li>Paid time off </li><li>Health insurance </li><li>Dental insurance </li><li>Vision insurance </li><li>Employee discount </li><li>Paid training </li></ul> <p>Chick-fil-A - Matteson (IL)</p> <p>5000 211th St, Matteson, IL, 60443</p>