<p>Key Responsibilities</p> <ul> <li>Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions. </li><li>Define business requirements and support functional design efforts for development requests. </li><li>Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery. </li><li>Oversee production support scope in working on the program administration. </li><li>Coordinate business testing efforts in IT Solutions and follow the development lifecycle </li><li>Support the day-to-date process execution on benefit programs. </li><li>Identify opportunities for process improvements and automation within benefit program administration. </li><li>Coordinate reporting requests of internal/external stakeholders on benefit program data </li></ul> <p>Key Qualifications</p> <p>Minimum Requirements</p> <ul> <li>3+ years of benefits experience </li><li>2+ years of business analyst, data analyst or similar role experience </li><li>Experience in defining requirements and using data to draw business insights </li><li>Bachelor's degree in Business Administration, Human Resources, or a related field. </li><li>Strong proficiency in Excel. </li><li>Excellent organizational and time management skills. </li><li>Strong investigative, analytical skills </li><li>Exceptional communication and interpersonal skills. </li><li>Ability to work effectively in a fast-paced, dynamic environment. </li><li>Languages: Fluent in English (additional languages are a plus). </li></ul> <p>Cultural Awareness: Demonstrated understanding of working in diverse cultural environments.</p> <p>Preferred Requirements</p> <ul> <li>N/A </li></ul> <p>Experience in Workday Compensation and Advanced Compensation modules, ability to work within Excel with VLOOKUP/Pivots.</p>