<p>JobID: 20225630</p> <p>Category: Center</p> <p>JobSchedule:</p> <p>Posted Date: 2026-02-10T22:42:28+00:00</p> <p>JobShift: 1st</p> <p>Location Type: Skilled</p> <p>Balance Life & Work with a New Career Opportunity</p> <p>(LONG TERM CARE)</p> <p>(SHORT TERM REHAB)</p> <p>(SKILLED NURSING)</p> <p>Now Hiring - Concierge - Concord, MA</p> <p>Salary Range: $20 - $24 per hour.</p> <p>Compensation will be based on, but not limited to, experience, qualifications, credentials, employment status, and work schedule.</p> <p>Facility: CareOne at Concord</p> <p>We are looking for a Part-Time Concierge to join our team!</p> <p>The Concierge/ Front Desk is responsible for but not limited to:</p> <ul> <li>Provide direct assistance and support for designated Units within the Center - remaining on the assigned Units at all scheduled times. </li><li>Serve as a critical representative of the Center while serving as a liaison between family, residents and staff. </li><li>Ensure the identification and communication of all quality of care concerns/resident satisfaction concerns to the appropriate department head in a timely manner </li><li>Facilitate welcoming new residents by providing direct interaction and assistance with new admissions - meeting and greeting each resident, and providing support as needed. </li><li>Provide direct resident assistance in calendar management - reminding residents of the individual upcoming schedules, including rehabilitation, personal physician appointments, activities, and discharge date. </li><li>Serves as Unit troubleshooter - proactively identifying resident, family, and staff needs and addressing each in a positive manner </li><li>Proactively manage resident and family needs to enhance their experience within the Center </li><li>Establish and conduct daily 1x1 visits and communication with residents and families as identified. </li><li>Provide assistance with room service; through friendly conversation, encourage residents to join fellow residents for meals in the Center's dining room. </li><li>Conduct ongoing checks for Center and Unit cleanliness - immediately identify and correct areas of concern. </li><li>Proactively respond to call bells - providing direct assistance and support. </li><li>Serve as Center Tour Guide for prospective residents/families as requested. </li><li>Assist with the identification and recommendation of potential long term residents </li><li>Help ensure customer satisfaction and timeliness of communication/response at all times </li></ul> <p>Position Requirements:</p> <ul> <li>Strong organizational skills; </li><li>Effective and friendly verbal and non-verbal communication skills; </li><li>Proven ability to effectively manage multiple details; and </li><li>Solid understanding of resident, family, and staff needs. </li></ul>