<p>We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Position SummaryThe Senior Manager, Adjudication and Affordability is responsible for improving how prescriptions are priced, processed, and filled across the CVS Health ecosystem. This role focuses on identifying and executing cost-saving opportunities, improving prescription workflows, and helping patients understand their most affordable options.This leader partners closely with Pharmacy Operations, Growth, Trade, Contracts, IT, Legal, Compliance, and Digital teams to ensure affordability programs, third-party plan setup, and coordination of benefits are implemented correctly, compliantly, and with the patient experience front and center.This role reports to the Director of Adjudication Innovation and leads a team of adjudication and analytics experts.Key ResponsibilitiesPatient Affordability and AccessLead affordability strategies that reduce out-of-pocket costs and prescription abandonmentEvaluate new and evolving cost-saving opportunities across the pharmacy ecosystemGuide patients toward the most appropriate and affordable medication optionsPrescription Workflow and OperationsDesign scalable and efficient prescription workflows with internal teams and external partnersUse claims and performance data to inform decisions and improve outcomesStrengthen CVS Health's value as a transparent and lower-cost pharmacyCompliance and GovernanceServe as a subject matter expert for adjudication logic, coordination of benefits sequencing, and industry standardsEnsure pricing, billing, and affordability pathways meet regulatory and contractual requirementsMaintain governance standards that balance affordability, compliance, and operational performancePatient CommunicationLead digital patient communication strategies across app, web, point of sale, and messagingReduce confusion and friction throughout the prescription experienceLeadership and Talent DevelopmentBuild and lead a high-performing team with strong expertise in adjudication and affordabilityPromote accountability, analytical rigor, and cross-functional collaborationRequired Qualifications7 to 10+ years of experience in adjudication, pharmacy operations, PBM operations, or healthcare technologyProven ability to lead complex programs and influence partners without direct authorityStrong problem-solving skills with the ability to simplify complex topicsExperience working effectively across multiple business functionsExcellent written, verbal, and presentation skillsStrong understanding of retail pharmacy operations and financial modelsAdvanced skills in Excel and PowerPointPreferred QualificationsExperience leading affordability initiatives such as discount programs, coupons, pricing transparency, or coordination of benefitsExperience leading large teams or managing significant business operationsAbility to lead in fast-changing, high-pressure environmentsExperience with user acceptance testing and end-to-end testingStrong background with pharmacy adjudication industry standardsEducationBachelor's degree or equivalent pharmacy or operational experiencePay RangeThe typical pay range for this role is:$82,940.00 - $182,549.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 05/31/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p>