<p>Essential Duties</p> <ol> <li>Serves as a primary source of information on established procedures and policies for staff and patrons. 2. May perform a range of public and technical services functions. 3. Oversees, instructs, revises, the work or coordinates work activities of staff. 4. Provides research assistance to patrons and staff in writing and at reference desk. 5. Interviews patron to determine scope and depth of request. Identifies and resolves problems. 6. Searches for bibliographic data with incomplete information or source material in catalogs, reference sources, files, and databases. 7. Acquires library material that has been recommended by patrons or librarians. 8. Oversees a unit budget. Monitors expenditures, reconciles statements and maintains records. Organizes special projects. 9. Performs functions incidental to library activities. </li></ol> <p>Required Education and Experience</p> <p>Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.</p> <p>Background Check Requirements</p> <p>All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.</p> <p>Position Focus:</p> <p>With a primary focus on public services and under minimal direction of the Head of Beinecke Reading Room Operations, uses independent judgment to assist patrons and perform a wide variety of public service and technical service duties using knowledge of the policies, procedures, collections, indexes, and guides of the department, the University Library and Yale University as a whole, as well as knowledge of the content, organization, and restrictions of its collections. Will work primarily at 120 High Street (Sterling Memorial Library) and is cross trained to work at 121 Wall Street (Beinecke Rare Book and Manuscript Library). Conducts training and creates user documentation.</p> <p>Provides information and assistance to patrons, staff, and other library units in person, by phone, and electronically. Interviews patrons to determine scope and depth of research and assists them in registering and requesting collection material. Determines need for referral to other staff. Answers questions about restrictions on access or use of the materials and advises patrons on the impact of restrictions on their intended use.</p> <p>Instructs patrons in the use of technological tools (e.g., Aeon, Archives at Yale, Orbis, Quicksearch, as well as non-Yale platforms such as ArchiveGrid and WorldCat) to ensure that they are able to locate, request, and use both the Beinecke and Manuscripts and Archives' collections of published and unpublished resources across all formats as well as those located at repositories external to Yale special collections.</p> <p>Maintains information regarding patrons and their use of collection materials in a confidential database, and statistical information about public services operations. Collects, records, organizes, analyzes, and summarizes statistical data on all aspects of public services. Monitors the use of collection materials and instructs patrons in reading room procedures designed to prevent damage or theft. Monitors on-site shelving and holds to ensure the accuracy of information in the location database.</p> <p>Using independent judgment and within established procedures and guidelines, responds to or reference requests. Answers questions using collection materials, print, or electronic resources. Using independent judgment and within established procedures and guidelines, responds to digitization requests received by remote or in-person means, with responsibility for researching and identifying requested material from often incomplete information, assessing that material's condition, as well as invoicing and concluding sales. Provides coverage at both Beinecke reading rooms when necessary. Trains and provides work direction to student assistants.</p> <p>Actively monitors collection materials used in public service locations to identify and address preservation and conservation concerns. Coordinates the transfer of materials to and from shelving areas, including the Library Shelving Facility, for staff and patron use. Processes Interlibrary Loan requests. Performs other related duties as needed. May serve on committees within the YUL system. May be assigned to work at West Campus location in West Haven, CT. May be required to assist with disaster recovery operations.</p> <p>Posting Disclaimer</p> <p>The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.</p>