<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.</p> <p>We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?</p> <p>Are you sales-driven, passionate about partner success, and experienced in leading teams? Then join TeamViewer as Channel Renewals - Team Lead and take ownership of the channel renewals function. In this role, you will lead and develop a team of Channel Renewals Managers while overseeing the end-to-end renewal process with our Channel Partners. You will ensure timely and successful renewals, strengthen partner relationships, and drive sustainable revenue growth through upselling and cross-selling initiatives.</p> <p>Responsibilities:</p> <ul> <li> <p>Lead, coach, and develop a team of Channel Renewals Managers, setting clear priorities, performance goals, and development plans</p> </li><li> <p>Own and continuously optimize the end-to-end renewal process for channel partners, ensuring deadlines are met and renewals are executed seamlessly and at scale</p> </li><li> <p>Act as a senior escalation point for complex renewals, negotiations, and conflict resolution with distributors and resellers</p> </li><li> <p>Partner closely with Channel Account Managers across regions and work cross-functionally with Sales, Legal, Finance, Operations, and Customer Success</p> </li><li> <p>Ensure proactive communication with distributors and reseller partners to successfully manage customer renewal cycles</p> </li><li> <p>Develop a deep understanding of partner business models, objectives, and challenges, and ensure renewal strategies are aligned with their needs</p> </li><li> <p>Drive revenue growth by systematically identifying and enabling upsell and cross-sell opportunities within the renewals motion</p> </li><li> <p>Analyze renewal performance, pipeline health, and key KPIs; translate insights into actionable recommendations for senior management</p> </li><li> <p>Standardize, innovate, and streamline renewal processes, tools, and best practices to improve efficiency, scalability, and partner experience</p> </li><li> <p>Contribute to strategic initiatives related to channel enablement, forecasting, and revenue retention</p> </li></ul> <p>Required Experience:</p> <ul> <li> <p>University degree or equivalent practical experience</p> </li><li> <p>Several years of experience in channel renewals, channel management, partner management, or account management, ideally in a B2B environment</p> </li><li> <p>Proven first leadership experience, with a track record of successfully managing, coaching, or mentoring team members</p> </li><li> <p>Strong commercial mindset with excellent negotiation, communication, and stakeholder management skills</p> </li><li> <p>Analytical and data-driven approach, with the ability to derive insights and drive continuous improvement</p> </li><li> <p>Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment</p> </li><li> <p>Experience in the technology, software, or SaaS industry is a strong advantage</p> </li></ul> <p>What we offer:</p> <ul> <li> <p>Work location is Remote, USA.</p> </li><li> <p>Competitive compensation including stock-based options</p> </li><li> <p>Flexible PTO and paid holidays</p> </li><li> <p>401(k) with employer matching</p> </li><li> <p>Comprehensive Health insurance package including 100% employer-paid medical coverage</p> </li><li> <p>Up to 12 weeks of Parental Leave</p> </li><li> <p>Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid</p> </li><li> <p>Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings</p> </li><li> <p>Open door policy and business casual dress code</p> </li><li> <p>We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!</p> </li></ul> <p>In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.</p> <p>TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.</p> <p>Department Sales Locations Clearwater, Atlanta, Austin, Chicago, New York, Toronto Remote status Fully Remote Employment type Full-time Type of Job Non Student</p>