<p>Job Summary</p> <p>Under the Gift Shop Manager's overall supervision, the Merchandise Associate is tasked with delivering a complete shopping experience at the Gift Shop located on the Tampa General Hospital campus. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.</p> <p>Essential Functions:</p> <ul> <li>Arrange and stock merchandise on shelves as well as maintaining a clean environment. </li><li>Enter items in inventory, place tags, and keep inventory updated. </li><li>Update product displays and ensure popular and on-sale products are visible to customers. </li><li>Inventory management by efficiently managing stock levels, keep the selling space well stocked, and ensure products are easy to find. </li><li>Engage with customers, address questions, and provide personalized shopping suggestions based on customer feedback. </li><li>Ensures accurate pricing and conducts audits for consistency. </li><li>Manage stock, prevent shortages, and aid in loss prevention. </li><li>Maintain daily gift shop operations while greeting and welcoming each customer. </li><li>Deliver orders to patients while following infection prevention protocols. </li><li>Accurately handle cash register operations, including department orders. </li><li>Assist in developing short term and long term goals to meet key performance indicators or strategic plans. </li><li>Perform other duties as called for to ensure the overall efficiency of the store and position. </li><li>High School diploma and/or GED. </li><li>At least one year of experience in the retail industry. </li><li>Experience in retail business fundamentals including: sales trends, inventory management, and process efficiency and improvement. </li></ul>