<p>JOB SUMMARY: The HR Representative provides reliable and organized administrative and operational support to the HR team. This role plays a key part in maintaining employee records, supporting Total Rewards functions, assisting with onboarding and offboarding, supporting recruitment activities, responding to routine employee inquiries, managing invoices, and facilitating the overall day-to-day administrative functions of the HR department. The HR Representative's leans on attention to detail and friendly, efficient service to manage multiple tasks in a fast-paced environment while contributing to a positive employee experience.</p> <p>ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to)</p> <ul> <li>Participates in developing HR team department goals, objectives, and systems </li><li>Serves as a main contact for new hires </li><li>Responsible for the new employee orientation program, including room set-up, notification to departments, and on-boarding materials </li><li>Partners with Payroll department to ensure the success of employee bi-weekly payroll by entering employee pay changes into the system within two business days of receipt </li><li>Responds timely and accurately to all employee inquiries and concerns </li><li>Develops courteous, professional, and productive relationships with employees, managers, consultants, and other entities and agencies within and outside the Company </li><li>Maintains regular communication to deliver results and achieve HR team goals </li><li>Assists with the administration of Total Rewards programs, including annual open enrollment </li><li>Maintains electronic and traditional filing systems </li><li>Assists the Talent team with job description development, scheduling interviews, pre-boarding employment checks, and communication with candidates throughout the recruiting and hiring process </li><li>Participates in and assists with HR training </li><li>Assists with the annual HR programs and compliance review process, including, but not limited to, employee handbook review and recommendations for policy changes, HR documents and training materials review and updates </li><li>Assists with employee exit process </li><li>Recommends and assists in immediate implementation of changes to fix problem areas </li><li>Assists in the maintenance of the database for reporting and compliance purposes </li><li>Administers HRIS system: including maintaining current employee information, develops and processes reports using HRIS database </li><li>Extracts information from the HRIS and distributes ad hoc reports as needed, provides related reports in a timely and accurate manner, meeting required deadlines </li><li>Assists with special events and projects such as training programs, employee recognition, holiday party, company picnic, etc. as needed </li><li>As requested, provides documents for internal and external auditors </li><li>Maintains adherence to any compliance reporting standards for local, state, regional or general reporting </li><li>As needed, is available outside of normal work schedule to handle emergencies or attend special meetings/conferences </li><li>Other duties as assigned </li></ul> <p>KNOWLEDGE & SKILLS:</p> <ul> <li>Strong, creative, and tenacious problem-solving skills </li><li>Strong verbal, written, and listening communication skills; communicates politely, professionally, and in a respectful manner with employees at all levels </li><li>Presents a positive HR image by interacting effectively with a variety of constituencies, including, but not limited to, staff, management, internal/external customers, and visitors </li><li>Demonstrates a positive, can-do attitude and a sense of humor </li><li>Displays a strong service-oriented approach demonstrated by listening, understanding, and responding positively to customer (employees, field management) requests </li><li>Excellent email and phone etiquette </li><li>Applies organizational skills, attention to detail, and time management practices </li><li>Prioritizes and manages multiple customer requests/assignments and meets deadlines </li><li>Displays initiative to work independently </li><li>Functions accurately and smoothly under pressure; maintains professional composure in contentious situations </li><li>Demonstrates accountability, flexibility, adaptability, dependability, and professionalism while working as a member of a team </li><li>Displays effective interpersonal skills, a customer service focus, and the ability to work as a team player in a fast paced, changing environment </li><li>Commits to HR and Company mission and values </li><li>Maintains confidentiality and sensitivity regarding staff situations and sensitive company information </li><li>Engages in ethical conduct </li><li>Presents comfortably to small employee groups on job-related HR topics </li></ul> <p>QUALIFICATIONS & PREREQUISITES</p> <p>Required:</p> <ul> <li>Associate degree or commensurate relevant work experience </li><li>Displays proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems </li></ul> <p>Preferred:</p> <ul> <li>Minimum of 2 years' experience required in HR field </li></ul> <p>OUR EXPECTED BEHAVIORS:</p> <p>Upholds and acts in accordance with REV's Guiding Principles.</p> <p>EVALUATION:</p> <p>Performance of this job will be evaluated in accordance with procedures established by the company.</p> <p>GENERAL INFORMATION:</p> <p>This job description does not restrict the company's right to assign or reassign duties and responsibilities of this job at any time. This job description is subject to change at any time.</p>