<p>Summary:</p> <p>Public Safety Dispatchers operate phone and radio communications equipment to provide 9-1-1 emergency services and non-emergency assistance for ten law enforcement, twenty fire and six ambulance services in Benton County. They are responsible for processing incoming calls, providing pre-arrival instructions to callers, and dispatching the appropriate responding agencies. Personnel work shifts that include working nights, weekends, holidays and are subject to change in order to meet the needs of the Communications Center and its operational needs. Regular, reliable attendance, managing multiple duties and responsibilities simultaneously, being a team player in a challenging, high-stress work environment, and getting along well with others are essential elements of this position. Other duties may be assigned.</p> <p>Minimum Qualifications:</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must be flexible to work weekends, holidays, and all shifts. Individuals must submit to and pass a drug screen and have no disqualifying criminal history. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>High school diploma or GED </li><li>Ability to obtain ACIC (Arkansas Crime Information Center) Basic and Advanced Certifications within six (6) months of hire date. </li><li>Ability to meet all NIMS (National Incident Management System) training requirements within six (6) months of employment. </li><li>Ability to obtain Emergency Telecommunicator (ETC), Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD) certifications within six (6) months of hire. </li><li>United States citizen; not less than 18 years of age; must not have felony convictions </li><li>Driver license preferred; ability to travel to training is required. </li><li>Must pass pre-employment job testing. </li><li>Effectively communicate with others orally and in writing. </li><li>Ability to perform duties in high stress and challenging environment. </li><li>Must be proficient in the use of a computer, multi-line telephone and other related software programs. Must be able to effectively operate standard office equipment </li><li>Position requires the ability to speak clearly and be understood on radio systems, as well as understand what is being said by others on the radio systems. </li><li>While performing the duties of this position, the employee will be required to communicate clearly, both verbally and through active listening. The employee may need to stand, walk, sit, use their hands for typing and equipment operation, reach with hands and arms, and occasionally climb, balance, stoop, kneel, crouch, or crawl. The employee may also be required to lift and/or move items up to 25 pounds. Adequate vision and hearing are necessary to effectively operate computers, telephones, radios, and other office or communications equipment. </li><li>Public Safety communications knowledge or experience is preferred, but not required. </li></ul>