<p>Apply</p> <p>Job Type</p> <p>Full-time</p> <p>Description</p> <p>Come join a team dedicated to making a positive impact in our community, where the well-being of our residents is always our top priority. We offer flexible scheduling options (based on position) and foster professional growth through comprehensive training programs and learning opportunities. Shape your future in a career that empowers you to make a difference and thrive in a collaborative, purpose-driven environment.</p> <p>Summary</p> <p>Responsible for greeting Fleet customers and obtaining all vital information pertaining to the vehicle being dropped off. Starting a repair order with a description of what repairs are needed. Schedule work and handles the customer relations aspects of our operations. The service adviser will sign for parts and deliver them to the parts room in the shop immediately. Update customer on repair status and call or text customer when vehicles are completed. Prioritizes and manages the flow of work through coordination with the lead mechanics to ensure quality and performance and repairs are done in a timely manner to meet the department's needs. The service adviser will be under the direction of the Fleet Manager.</p> <p>Starting Pay: $25.86 per hour; additional pay depending on experience</p> <p>FLSA Status: Non-Exempt</p> <p>Schedule: Full-time 4x10-hour shifts Monday-Thursday</p> <p>Benefits: Full Benefits; health, dental, and life insurance, paid time off and paid holidays</p> <p>Retirement: Utah Retirement Systems, pension and/or 401(k)</p> <p>Job Posting Close Date: Open until filled</p> <p>Essential Duties and Responsibilities</p> <ul> <li>Welcomes Fleet customers, get information about the problems that customers are having with their vehicles. </li><li>Verifies vehicles information against Fleet software checking Vin's, Make, Model, and Miles. </li><li>Signs for parts deliveries and gives them to the Part's Manager as soon as they come in the door. </li><li>Input manufacturer's safety recalls into the fleet software and coordinate the repairs with the manufacturer to ensure the recalls are completed in a timely matter. </li><li>Schedule service work. </li><li>Other duties as assigned. </li></ul> <p>Requirements</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p> <p>Education and/or Experience</p> <ul> <li>High school diploma or general education degree (GED); and at least 2-3 years of experience as a service adviser or similar related experience in a fleet management environment; and/or training; or equivalent combination of education and experience. </li><li>A working knowledge of fleet software. </li><li>Certified ASE Service Writer (within 12-months). </li></ul> <p>Language Skills</p> <ul> <li>Ability to understand, read, write and speak fluently in the English language. </li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. </li><li>Ability to write routine reports and correspondence. </li><li>Ability to speak effectively before groups of customers or employees of the organization. </li></ul> <p>Mathematical Skills</p> <ul> <li>Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals. </li></ul> <p>Reasoning Ability</p> <ul> <li>An ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization may exist. </li><li>Ability to interpret a variety of instructions in writing. </li></ul> <p>Technical Skills</p> <ul> <li>Knowledge of the methods and procedures used in the repair and maintenance of all types and sizes of vehicles, construction equipment, engines and components. </li><li>Knowledge of computerized fleet information systems, including inventory operations. </li></ul> <p>Personal/Social Skills</p> <ul> <li>Ability to establish and maintain effective working relationships with fellow employees, superiors, and outside vendors. </li></ul> <p>Safety/Site Duties</p> <ul> <li>Must have knowledge of and observe safety rules, regulations and safe work practices. </li><li>Immediately take appropriate measures to ensure personal safety and the safety of others. </li><li>Reports safety concerns immediately the Fleet Superintendent. </li><li>Attends safety training/meetings as required. </li></ul> <p>Certificates, Licenses, Registrations</p> <ul> <li>You must possess a valid Utah Driver License. </li><li>Must be able to obtain ASE C1 Service Consultant within a year's time. </li></ul> <p>Physical Demands</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, taste or smell. Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is frequently exposed to moving mechanical parts and machinery; cold/heat; wet and/or humid conditions; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is occasionally loud. May occasionally be exposed to high and/or precarious places. The noise level in the work environment is frequently loud. Exposure to stress situations inherent in dealing with fellow employees, customers, vendors, constant deadlines and varying workloads. The employee may be required to lift and/or move up to 100 pounds.</p> <p>If you are reading this and hesitating to click "apply" because you do not check every box in the posting, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.</p>