<p>Job Functions:</p> <ul> <li>Contact retailers within assigned call list on a regular call cycle. </li><li>Provide information from Lottery Sales Department about new and existing games and promotions. </li><li>Employ professional telephone sales techniques and leverage partnership with Lottery Sales Rep to </li></ul> <p>ensure Lottery Retailers order the appropriate number of packs for their sales and order frequency.</p> <ul> <li>Access appropriate computer screens and input sales and sales related data. </li><li>Work in conjunction with Lottery Sales Reps and Lottery Retailers to update call and order frequency as </li></ul> <p>needed.</p> <ul> <li>Develop positive working relationships with Lottery retailers, and Colorado Lottery Sales Team, resulting </li></ul> <p>in motivated, pro-Lottery attitudes wherever possible.</p> <ul> <li>Support Colorado Lottery Sales Reps in inventory management needs and support of Lottery Retailers. </li><li>Update order system with information from retailers and corresponding Lottery Sales Reps with real time </li></ul> <p>changes to retailer settings, unique game counts, ticket dispensing hardware, and product mix variations</p> <p>to maximize lottery sales.</p> <ul> <li>Provide regular and consistent feedback from Lottery retailers to management, sharing retailer </li></ul> <p>suggestions, ideas, and/or questions in a timely fashion.</p> <ul> <li>Work in conjunction with Lottery Sales Reps to resolve problems or questions as they relate to inventory </li></ul> <p>needs, current promotions, order status/tracking and other lottery related needs, ensuring that all calls</p> <p>receive complete attention and thorough follow-up.</p> <ul> <li>All other duties as assigned </li></ul> <p>POSITION REQUIREMENTS & SKILLS:</p> <ul> <li> <p>· High school diploma or equivalent</p> </li><li> <p>· Customer Service experience preferred</p> </li><li> <p>· Advanced understanding of telephone sales principles and techniques</p> </li><li> <p>Skills/Abilities:</p> </li><li> <p>· Good written and verbal communication skills · Basic computer skills</p> </li></ul> <p>Supervisory Responsibilities:</p> <p>This position has no supervisory responsibilities.</p>