<p>Benefits:</p> <ul> <li>401(k) matching </li><li>Bonus based on performance </li><li>Dental insurance </li><li>Employee discounts </li><li>Flexible schedule </li><li>Health insurance </li><li>Opportunity for advancement </li><li>Paid time off </li><li>Training & development </li><li>Vision insurance </li></ul> <p>High-Performing Spa Sales Associate (Full-Time) - Base + Commission + Bonuses</p> <p>We're looking for driven, sales-focused individuals who want more than just a front desk role and want to start a position focused on sales and customer service.</p> <p>At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.</p> <p>Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!</p> <p>What You'll Do</p> <p>This is a sales-driven role focused on client experience and results:</p> <ul> <li>Convert inquiries into booked appointments and long-term members </li><li>Consistently hit (and exceed) membership, gift card, and enhancement sales goals </li><li>Recommend services, upgrades, and packages based on client needs </li><li>Manage front desk operations, scheduling, and client flow </li><li>Deliver a high-energy, professional client experience from check-in to check-out </li><li>Handle client concerns confidently and professionally </li><li>Stay sharp on promotions, services, and products </li></ul> <p>Who This Role Is For</p> <ul> <li>You enjoy sales and take pride in hitting goals </li><li>You're confident recommending services and discussing pricing </li><li>You thrive in a fast-paced, client-focused environment </li><li>You're self-motivated and take ownership of your performance and income </li><li>You want a role with growth and purpose, not just a job </li></ul> <p>This Role Is NOT For</p> <ul> <li>Someone looking for a low-pressure or purely administrative front desk job </li><li>Someone uncomfortable with sales goals, upselling, or performance metrics </li><li>Someone who prefers a slow-paced environment </li><li>Someone not open to feedback, coaching, or continuous improvement </li></ul> <p>Qualifications</p> <ul> <li>Sales or customer service experience (membership sales strongly preferred) </li><li>Strong communication and interpersonal skills </li><li>Ability to multitask and stay organized in a fast-paced environment </li><li>Comfortable working evenings and weekends </li><li>Coachable, adaptable, and results-oriented </li></ul> <p>Compensation & Perks</p> <ul> <li>Base hourly + uncapped commission + performance bonuses </li><li>Paid time off </li><li>Health, Dental, Vision, 401k </li><li>Free monthly massage or facial </li><li>Discounts on services and products </li><li>Paid training and ongoing development </li><li>Incentives, contests, and growth opportunities </li></ul> <p>About Our Team</p> <p>Hand & Stone New Albany is a multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards-and we support our team in reaching their full potential.</p>