<p>It is the mission of the Facilities Department at Colgate University to create the safest, cleanest, and most comfortable environment that further distinguishes Colgate University as a world-class educational institution. We work hard as part of a unified team, to make everyone who arrives on campus feel welcomed.</p> <p>"One team, one mission"</p> <p>The Facilities Department provides the physical environment, utilities, and facilities support services necessary to promote the educational and research activities of the university. To ensure quality service to our community, we provide strong coordination and communications between multi-functional groups and our customers, with a customer-oriented approach. Training and development of self-directed teams promotes a work environment that encourages employee initiative, engagement and development.</p> <p>This position oversees 2nd shift custodians, groundskeepers, and tradespeople, ensuring effective maintenance, regulatory compliance, and excellent service to the campus community. Key responsibilities include staff supervision, performance management, and maintaining accurate records. This role requires strong leadership, organizational, and communication skills.</p> <p>Accountabilities</p> <ul> <li>Serves as the point of contact for campus departments needing after-hours support and ensures all assigned employees execute work properly, within relevant regulatory guidelines and with emphasis on safety and sustainability. </li><li>Ensures assigned employees are courteous and responsive and have positive interactions with campus stakeholders. </li><li>Accountable for maintaining appropriate documentation as assigned. </li><li>Accountable for continuous condition assessment and work inspections. </li><li>Responsible for the effective supervision of staff as assigned. </li><li>Ensures selection and hiring of high-quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair and accurate performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed. </li><li>Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination ); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance. </li><li>Ensures smooth transitions between shifts and proper documentation of work completed or outstanding. </li><li>Coordinates with Campus Safety and/or environmental health and safety as needed. </li></ul> <p>Technical Competencies</p> <p>Name Building Systems Description</p> <p>Demonstrated general understanding of all operationally critical building and grounds systems at a basic level.</p> <p>Name Budget Management and Fiscal Responsibility Description</p> <p>Demonstrated knowledge to build, manage within and forecast capital and operational budgets in excess of $3M.</p> <p>Name Operational Efficiency Description</p> <p>General understanding of all building/grounds systems, with further developed expertise in specific areas of responsibility.</p> <p>Name Customer Service Description</p> <p>Demonstrated ability to consistently create positive interactions with stakeholders around campus and in the community. Demonstrated ability to accurately gather and implement stakeholder requirements</p> <p>Name Managerial Skills Description</p> <p>Demonstrated knowledge of Colgate managerial processes and requirements, to include:</p> <ul> <li>Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices. </li><li>Demonstrated understanding of federal and state regulations, as well as university policies and guidelines related to human resources sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status. </li></ul> <p>Demonstrated ability to select, develop and retain high performing work teams, to include:</p> <ul> <li>Demonstrated skill in the development of employee skills, performance and behaviors. Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance and development. </li><li>Demonstrated ability to consistently identify, hire and retain high performing employees. </li></ul> <p>Behavioral Competencies</p> <p>Name Personal Accountability for Results Description</p> <p>Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.</p> <p>Name Effective Communication Description</p> <p>Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.</p> <p>Name Problem Solving and Decision Making Description</p> <p>Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.</p> <p>Name Change Management Description</p> <p>Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.</p> <p>Name Leadership and Teamwork Description</p> <p>Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.</p> <p>Name Creativity and Innovation Description</p> <p>Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.</p> <p>Name Diversity and Inclusion Description</p> <p>Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.</p> <p>Name Sustainability Description</p> <p>Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.</p>