<p>Under the direction of the Nurse Manager, Clinical Leader, and/or Staff RN and in accordance with approved policies and procedures, the nursing assistant/unit clerk performs various patient care activities necessary to address the personal needs and comfort of patients. He/she participates in non-professional services including time management, organizational skills, computer skills and communication skills to ensure the smooth coordination of the nursing station. He/she acts as a resource for patients, families, physicians and hospital staff and assists in promoting and maintaining positive relations between the nursing unit and all hospital departments. He/she participates in unit activities as a team member, as assigned. The nursing assistant/unit clerk will maintain patient confidentiality and provide safe, quality patient care. He/she will maintain an appropriate level of knowledge and expertise through continuing education, in-service programs, departmental competencies and self-development activities. He/she will function as part of the multi-disciplinary team and support all staff as necessary.</p> <p>EDUCATION:</p> <p>Minimum:</p> <ul> <li>High School diploma or GED required. </li></ul> <p>Preferred:</p> <ul> <li>Post secondary education in health or human services </li></ul> <p>LICENSE:</p> <p>PROFESSIONAL CERTIFICATIONS:</p> <p>Minimum:</p> <ul> <li>BLS certification required through the RQI system during clinical orientation. </li><li>CPI </li></ul> <p>WORK EXPERIENCE:</p> <p>Preferred:</p> <ul> <li>customer service experience, physician office or health related </li></ul> <p>SKILLS:</p> <p>Minimum:</p> <ul> <li>Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner. </li><li>Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling. </li><li>Excellent interpersonal, communication and organization skills. </li><li>Computer literacy </li></ul> <p>Preferred:</p> <ul> <li>Experience with Microsoft Office products and electronic medical record </li><li>BLS prior to hire </li></ul>