<p>Work for Indiana</p> <p>About the Family & Social Services Administration:</p> <p>The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.</p> <p>Hiring Event Information:</p> <p>The Family and Social Services Administration (FSSA) is hosting a hiring event at our FSSA location on the south side of Indianapolis. Join our panel of hiring managers and Indiana State Personnel staff for an opportunity to interview for a State Eligibility Consultanr position within the Department of Family Resources that will work onsite in Marion County. Candidates should come prepared to begin the pre-employment process.</p> <p>When: 9am-3:30pm on Thursday, April 30 2026</p> <p>Where: 4550 Victory Lane, Indianapolis IN 46203</p> <p>Why: To grow your career with the State of Indiana</p> <p>If you are interested in attending this Hiring Event, please apply to this posting to receive communications and to reserve your spot.</p> <p>Salary Statement:</p> <p>The salary for this position traditionally starts at $19.30 per hour but may be commensurate with education or work experience.</p> <p>A Day in the Life:</p> <p>The essential functions of this role are as follows:</p> <ul> <li>Review all eligibility recommendations and information provided by contract staff. </li><li>Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines. </li><li>Examine data matches to find inconsistent and unreported data. </li><li>Approve claims referred and calculated by the Contractor. </li><li>Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants. </li><li>Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs. </li></ul> <p>The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.</p> <p>What You'll Need for Success:</p> <p>Individuals in this role should minimally be able to articulate or demonstrate the following:</p> <ul> <li>Be willing to travel with reasonable accommodation. </li><li>Thorough knowledge of public assistance policy, practices, and procedures. </li><li>Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs. </li><li>Working knowledge of computerized eligibility systems. </li><li>Ability to identify problems, evaluate alternatives, and implement effective solutions. </li><li>Ability to use tact and empathy in dealing with people from varied backgrounds. </li><li>Ability to use discretion in dealing with all clients, and fellow employees' personal information. </li><li>Demonstrates effective interview and communication skills. </li><li>Ability to be flexible and self-motivated in managing multiple priorities. </li><li>Ability to work independently and as part of a team. </li><li>Ability to perform basic mathematical calculations. </li><li>A degree is not required. </li></ul> <p>Individuals should have the ability to perform essential functions with or without reasonable accommodation.</p> <p>Benefits of Employment with the State of Indiana:</p> <p>The State of Indiana offers a comprehensive benefit package for full-time employees which includes:</p> <ul> <li> <p>Three (3) medical plan options (including RX coverage) as well as vision and dental plans</p> </li><li> <p>Wellness Rewards Program: Complete wellness activities to earn gift card rewards</p> </li><li> <p>Health savings account, which includes bi-weekly state contribution</p> </li><li> <p>Deferred compensation 457(b) account (similar to 401(k) plan) with employer match</p> </li><li> <p>Two (2) fully-funded pension plan options</p> </li><li> <p>A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:</p> </li><li> <p>150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers</p> </li><li> <p>Up to 15 hours of paid community service leave</p> </li><li> <p>Combined 180 hours of paid vacation, personal, and sick leave time off</p> </li><li> <p>12 paid holidays, 14 on election years</p> </li><li> <p>Education Reimbursement Program</p> </li><li> <p>Group life insurance</p> </li><li> <p>Referral Bonus program</p> </li><li> <p>Employee assistance program that allows for covered behavioral health visits</p> </li><li> <p>Qualified employer for the Public Service Loan Forgiveness Program</p> </li><li> <p>Free Parking for most positions</p> </li><li> <p>Free LinkedIn Learning access</p> </li></ul> <p>Equal Employment Opportunity:</p> <p>The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</p> <p>Current Employee? Click here to apply.</p>