<p>The Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.</p> <p>Position Summary</p> <p>Under the direct supervision of the Facilities Manager. The Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.</p> <p>Essential Duties and Responsibilities</p> <p>Facility Operations - 45%</p> <ul> <li>Maintain and perform custodial duties on building and grounds, including light maintenance and repairs. </li><li>Ensure a clean and safe environment throughout the facility. </li><li>Operate and maintain cleaning equipment, including rotators, vacuum machines, extractors, ladders (up to 8 feet), and small tools. </li><li>Report maintenance issues on the Facility Management System (FMS) and replenish supplies as needed. </li><li>Assist in the repair and maintenance of buildings and equipment as required. </li></ul> <p>Conferencing Support - 40%</p> <ul> <li>Perform room setups, breakdowns, and resets for classes, conferences, and tenant services, while also supporting Conference/Class operations daily. </li></ul> <p>Audio/Visual & IT Support - 5%</p> <ul> <li>Provide administrative support and technical assistance to faculty, students, tenants, and clients. </li><li>Set up, support, and backup audiovisual assistance in classrooms and event spaces as needed. </li></ul> <p>Front Desk Support - 5%</p> <ul> <li>Support the Naperville Facility Front desk and catering services as needed and directed by your supervisor-all customers, including faculty and students, tenants, and Conferencing Clients. </li></ul> <p>Other Related Duties - 5%</p> <ul> <li>Perform other related duties as assigned. </li></ul> <p>Minimum Required Qualifications (Civil Service)</p> <ul> <li> <p>High School Diploma or equivalent.</p> </li><li> <p>Any one or combination totaling two (2) years (24 months) from the categories below:</p> </li><li> <p>College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:</p> </li><li> <p>60 semester hours or an Associate's Degree equals one (1) year (12 months)</p> </li><li> <p>Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.</p> </li><li> <p>Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.</p> </li></ul> <p>Knowledge, Skills, and Abilities (KSAs) (Civil Service)</p> <ul> <li>Knowledge of principles and processes for providing customer service. </li><li>Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications, as needed. </li><li>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology. </li><li>Knowledge of electronic equipment, computer hardware and software, and their applications. </li><li>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources. </li><li>Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. </li><li>Ability to understand implications of new information for both current and future problem-solving and decision-making. </li><li>Ability to exhibit strong organizational skills and maintain detailed, accurate records. </li><li>Ability to communicate effectively as appropriate for the needs of the audience. </li><li>Ability to interpret work related documents, policies, and procedures. </li></ul> <p>Specialty Factors (Civil Service)</p> <p>None</p> <p>Preferred Qualifications (Civil Service)</p> <ul> <li>Custodial experience in high profile setting. </li><li>Conference and hospitality experience. </li></ul> <p>Minimum Required Qualifications (SPS)</p> <p>N/A</p> <p>Additional Requirements (SPS)</p> <p>N/A</p> <p>Preferred Qualifications (SPS)</p> <p>N/A</p> <p>Physical demands/requirements</p> <ul> <li>Ability to lift and move up to 50 lbs. for furniture and equipment setups. </li><li>Ability to stand, walk, bend, and perform physical tasks for extended periods. </li></ul>