<p>Job Description:</p> <p>Fulfills the mission of Norwich University by overseeing the sales and marketing for Kreitzberg Arena.</p> <p>This is a 40 hour per week and 43 weeks per year .833 FTE position.</p> <p>Salary: $39,500/year or more depending on experience.</p> <p>Essential Functions:</p> <ul> <li> <p>Oversees and administers the Sales and Marketing at Kreitzberg Arena; to include building, board, and ice advertising sales.</p> </li><li> <p>Invoices advertisers and ensuring payments are received in a timely manner.</p> </li><li> <p>Oversees event promotions and collaborates with sponsors and athletics.</p> </li><li> <p>Manages online and in-person box-office ticket sales and ticket-window operations.</p> </li><li> <p>Maintains sales and effective Communications with Season Ticket Holders.</p> </li><li> <p>Publishes the season ticket waiting list.</p> </li><li> <p>Communicates effectively with Arena Concession contractors.</p> </li><li> <p>Ensures equipment is fully operational and assists with facilitation of game-day operations.</p> </li><li> <p>Collaborates with the Arena Operations Manager for the arena rental schedule ensuring maximum use of ice.</p> </li><li> <p>Attends all Norwich Varsity Hockey games.</p> </li><li> <p>Provides protocol for games in collaboration with Rink Staff, Coaches, and Athletics.</p> </li><li> <p>Prepares and monitors the budget and prepares financial reports as required.</p> </li><li> <p>Pays invoices and reconciles credit card transactions.</p> </li><li> <p>Responsible for all cash management and cash security at arena.</p> </li><li> <p>Makes deposits within required timeframe.</p> </li><li> <p>Reconciles ticket sales for each game within the required timeframe.</p> </li><li> <p>Maintains effective and ongoing communications with head hockey coaches and athletics.</p> </li><li> <p>Works with Student Life to increase student interactions and attendance at the arena.</p> </li><li> <p>Oversees seasonal arena staff.</p> </li><li> <p>Performs all duties in a safe and professional manner and in accordance with established departmental practices and procedures and ensures employees do the same.</p> </li></ul> <p>Other Functions</p> <ul> <li>Assesses the performance of direct reports and provides frequent feedback to optimize their performance. </li><li>Maintains confidentiality of sensitive or private information. </li><li>Communicates with employees, students, and others in a respectful and clear manner. </li><li>Serves on University committees, councils, workgroups, or other designated bodies as assigned. </li><li>Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software. </li><li>Speaks, reads, and writes in English. </li><li>Communicates by telephone, email, letter, in person, or other means or device. </li><li>Performs other tasks as assigned by supervisor. </li></ul> <p>Requirements:</p> <ul> <li>Bachelor's degree. A combination of coursework and or work experience may substitute degree. </li><li>1 year of sales and marketing experience preferred, or equivalent sales and customer service background. </li><li>Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook) </li><li>Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 50 pounds; travel outdoors to various parts of the campus </li><li>Works evening and weekend hours </li><li>Travel as needed </li></ul> <p>Environmental Conditions</p> <ul> <li>Indoor work at a computer workstation and in an ice hockey arena. </li><li>Moderate to high level of exposure to noise, dust, fumes, vibrations, and temperature changes. </li></ul> <p>Additional Information:</p> <p>Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.</p> <p>All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.</p> <p>Application Instructions:</p> <p>Please provide a cover letter, resume, and Norwich application.</p> <p>URL: www.norwich.edu</p>