<p>GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer's businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.</p> <p>GDI is seeking an Administrative Support person to join our Pryor, OK team. In this role, you will use your knowledge of business needs, processes, databases and documents to coordinate processes, services and/or products.</p> <p>Primary Responsibilities include, but are not limited to:</p> <ul> <li>Recommend innovative solutions to complex problems related to the process, database and/or documents </li><li>Assist in the facilitation of a team collaboration and coordination </li><li>Compose complex correspondence and respond to complex customer inquiries </li><li>Analyze shipping notices, invoices, orders, reports and other records to determine priority </li><li>Troubleshoot for potential problems with the database, process and/or documents </li><li>Verify and maintain accurate and current databases, documents and/or records </li><li>Perform routine office management activies </li><li>Respond to and manage inquires from both internal and external customers regarding the process, document or database. </li><li>Assist higher level staff in examining departmental records and reports </li><li>Recognize and identify customer problems and trends; alert management when detected </li><li>Determine priority of assignments </li><li>Carry out work assignments to meet process schedule </li><li>Maintain positive customer relations </li></ul> <p>QUALIFICATIONS:</p> <p>High school degree or the equivalent and at least 3 years office/clerical experience</p> <p>KNOWLEDGE OF:</p> <p>MS Office Software - proficient in Outlook and Excel</p> <p>SAP (preferred - but not required)</p> <p>Office practices and procedure</p> <p>ABILITY TO:</p> <p>Communicate effectively, orally and written</p> <p>Work effectively in a team environment</p> <p>Work in time sensitive environment and on multiple tasks</p> <p>Communicate with customers in a clear, professional and positive manner</p> <p>Understand instructions and execute with accuracy and timeliness</p> <p>Equal Opportunity Employer:</p> <p>GDI, Inc. is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.</p> <p>This organization participates in E-Verify.</p>