<p>Description</p> <p>Currently we are seeking an HR & Credentialing Support Coordinator that will provide administrative support throughout the onboarding process for employees and students. This role is critical in helping new team members feel welcome, prepared, and fully supported as they transition into their roles.</p> <p>The HR & Credentialing Support Coordinator provides high-level administrative support to the Human Resources department with a focus on onboarding, credentialing, recredentialing, and student programs. This role ensures a smooth and compliant onboarding process for employees, clinical students, and supports the recredentialing of licensed staff.</p> <p>Essential Job Duties:</p> <p>Onboarding:</p> <ul> <li>Serve as a primary point of contact for new credentialed hires, guiding them through the onboarding process and ensuring a welcoming, well-organized experience. </li><li>Track and manage onboarding timelines to ensure credentialed staff receive EMR access (EPIC) and final credentialing approval before their start date. </li><li>Coordinate onboarding logistics, including health screenings, EPIC registration and training, IT access setup, and documentation for credentialing and privileging. </li><li>Lead the access and registration process for all staff, volunteers and students utilizing the EMR system ensuring timely access to the EMR and trainings. </li><li>Ensure timely communication and coordination across departments (e.g., Credentialing, IT, HR, Medical Leadership) to eliminate delays in onboarding. </li><li>Maintain detailed checklists and documentation to monitor onboarding milestones and proactively address potential bottlenecks. </li><li>Partner efficiently with the payer enrollment specialists to coordinate the sharing of all relevant documents and information. </li></ul> <p>Recredentialing:</p> <ul> <li>Serve as the primary administrative contact for the recredentialing and reappointment process for all credentialed providers, ensuring compliance with regulatory and organizational requirements. </li><li>Maintain up-to-date tracking systems for licenses, certifications, and credentials (e.g., state license, DEA, board certifications, BLS), and proactively notify staff of upcoming expiration dates. </li><li>Coordinate the full recredentialing cycle, including collecting required documentation, preparing provider files for review, submitting applications to the Credentialing Committee, and tracking approval timelines. </li><li>Partner with medical leadership and HR to ensure recredentialing aligns with performance review cycles and ongoing compliance. </li><li>Communicate regularly with providers to ensure timely submission of renewal documentation and assist with troubleshooting any delays or missing information. </li><li>Collaborate with external credentialing agencies or managed care organizations (as applicable) to ensure alignment with payer credentialing standards. </li><li>Audit credentialing files to ensure accuracy, completeness, and readiness for internal or external reviews (e.g., HRSA, Joint Commission). </li></ul> <p>Apprenticeship and Clinical Student Program:</p> <ul> <li>Coordinate and provide administrative support for training and professional development programs for staff and students, ensuring smooth execution under the guidance of HR, Operations, and Clinical leadership. </li><li>Coordinate logistics for student clinical rotations and placements, including managing schedules, clinical hour tracking, preceptor documentation, onboarding requirements, and reporting (e.g., OPCWI, academic affiliates). </li><li>Serve as the administrative liaison between the organization and academic partners, ensuring student programs meet institutional and compliance standards. </li><li>Support the development and implementation of apprenticeship and internship programs, including maintaining program documentation, coordinating onboarding and training for participants, and helping to track outcomes and impact. </li><li>Maintain workforce development files, agreements, and performance data to support reporting to funders, accrediting bodies, or leadership as needed. </li><li>Meeting and Committee Support </li><li>Provide administrative support for committee and departmental meetings, including tracking attendance, preparing agendas and recording minutes. </li></ul> <p>Third Street is an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and patients we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you require reasonable accommodation in completing this application, please direct your inquiries to hr@thirdstreetfamily.org or call 419-522-6191 ext. 2201 for Human Resources.</p> <p>What We Offer:</p> <p>Attending to your needs today:</p> <ul> <li>Your ideas, input, and contributions are valued and recognized. </li><li>Excellent clinical, administrative, and management support </li><li>Forward-thinking, collaborative, transparent, and inclusive company culture </li><li>Employee Assistance Program </li><li>Competitive Medical, Dental, and Vision plans </li><li>Competitive compensation </li><li>Paid Time Off </li><li>Wellness Reimbursement Program </li><li>Tuition assistance </li></ul> <p>Protecting your future:</p> <ul> <li>Medical, dental and vision insurance </li><li>403(b) retirement plan </li><li>Employer-paid life insurance </li><li>Employer-paid long-term disability </li></ul> <p>Requirements</p> <p>Qualifications:</p> <ul> <li>Strong organizational and time management skills. </li><li>Ability to manage multiple priorities and deadlines with attention to detail. </li><li>Excellent written and verbal communication skills. </li><li>Professional, courteous, and collaborative approach to team interaction. </li><li>Ability to handle confidential information with discretion. </li><li>Comfortable working across departments and with external partners. </li><li>Strong computer skills including Microsoft office, database management and report generation. </li></ul> <p>About Us:</p> <p>Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.</p> <p>Organizational Information:</p> <ul> <li>Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives. </li><li>We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter. </li></ul> <p>Mission:</p> <p>To deliver comprehensive health and wellness care, accessible to all in the communities we serve.</p>