<p>What We Need</p> <p>Corpay is currently looking to hire a Manager, Program Services and Training within our Petroleum Marketers Operations division. This position is located in Nashville, TN. In this role, you will oversee critical operational functions related to card services, account maintenance, and internal/external training. You will report directly to the Director of Program Management and regularly collaborate with the Conversions & Program Services team and cross-functional partners in billing, dispute resolution, and client onboarding.</p> <p>How We Work</p> <p>As a Manager, Program Services and Training, Corpay will set you up for success by providing:</p> <ul> <li> <p>Assigned workspace in our office</p> </li><li> <p>Company-issued equipment</p> </li><li> <p>Formal, hands-on training</p> </li><li> <p>Travel opportunities as needed</p> </li></ul> <p>Role Responsibilities</p> <p>The responsibilities of the role will include:</p> <ul> <li> <p>Managing card range assignments and daily card error resolution</p> </li><li> <p>Conducting card range purging and bulk card ordering</p> </li><li> <p>Creating and uploading participant conversion files</p> </li><li> <p>Processing ASU (Account Status Update) and CSU (Card Status Update) files</p> </li><li> <p>Supporting participant conversions and backup for CFN and Pacific Pride fraud dispute processes</p> </li><li> <p>Providing operational support for FleetNet billing release activities</p> </li><li> <p>Developing and delivering internal and external training programs</p> </li><li> <p>Creating and distributing network product release notifications</p> </li><li> <p>Maintaining and updating operational manuals for CFN and Pacific Pride</p> </li><li> <p>Supporting documentation and communication related to program services</p> </li><li> <p>Performing other duties as assigned by management</p> </li></ul> <p>Qualifications & Skills</p> <p>Must-Haves</p> <ul> <li> <p>Strong organizational and time-management skills</p> </li><li> <p>Proficiency in Microsoft Excel (VLOOKUP, formatting, file creation)</p> </li><li> <p>Excellent communication and interpersonal abilities</p> </li><li> <p>Ability to work independently and collaboratively across departments</p> </li><li> <p>Comfort working in a dynamic, fast-paced environment</p> </li><li> <p>Willingness to travel occasionally</p> </li></ul> <p>Preferred</p> <ul> <li> <p>Experience in customer service or program services</p> </li><li> <p>Experience developing and delivering training (internal or client-facing)</p> </li><li> <p>Familiarity with Salesforce or similar CRM tools</p> </li></ul> <p>Benefits & Perks</p> <ul> <li> <p>Medical, Dental & Vision benefits available the 1st month after hire</p> </li><li> <p>Automatic enrollment into our 401k plan (subject to eligibility requirements)</p> </li><li> <p>Virtual fitness classes offered company-wide</p> </li><li> <p>Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time</p> </li><li> <p>Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)</p> </li><li> <p>Philanthropic support with both local and national organizations</p> </li><li> <p>Fun culture with company-wide contests and prizes</p> </li></ul> <p>Equal Opportunity/Affirmative Action Employer</p> <p>Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.</p> <p>For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency</p> <p>Other details</p> <ul> <li>Job Family Managers </li><li>Pay Type Salary </li><li>Employment Indicator Employee </li></ul> <p>Apply Now</p> <ul> <li>3325 Perimeter Hill Dr, Nashville, TN 37211, USA </li></ul>