<p>Special Services Operations Lead</p> <p>Commercial Cleaning & Facility Services</p> <p>Full-Time | Mobile Operations Team</p> <p>About the Role</p> <p>Extra Hands Services, Inc. is seeking a Special Services Operations Lead to rebuild, lead, and elevate our elite mobile services team. This role is ideal for a hands-on operator who excels in fast-paced environments, values accountability, and takes full ownership of outcomes-not just tasks.</p> <p>This position begins with a hands-on leadership phase focused on stabilizing and rebuilding the Special Services Team. Over time, the role transitions into full operational leadership, with emphasis on planning, quality control, training, and team performance.</p> <p>Responsibilities</p> <p>During the Stabilization Phase</p> <ul> <li>Lead and execute specialty cleaning and facility service projects </li><li>Provide hands-on support while rebuilding team structure and performance </li><li>Maintain high standards of quality, safety, and customer satisfaction </li></ul> <p>Long-Term Operational Leadership</p> <ul> <li>Train, coach, and develop a versatile, high-performing operations team </li><li>Oversee scheduling, project planning, and workflow management </li><li>Ensure project profitability through efficient resource allocation </li><li>Implement processes and systems that reduce owner involvement </li><li>Conduct quality control inspections and ensure compliance with company standards </li></ul> <p>Qualifications</p> <ul> <li>2+ years of leadership experience in commercial cleaning, facilities, maintenance, logistics, or similar industries </li><li>Strong hands-on work ethic and willingness to lead by example </li><li>Proven ability to train, motivate, and hold teams accountable </li><li>Excellent communication and problem-solving skills </li><li>Valid driver's license and reliable transportation (mobile team role) </li><li>Ability to work flexible hours based on project needs </li></ul> <p>What We Offer</p> <ul> <li>Competitive pay + performance-based incentives </li><li>A variety of challenging, high-impact specialty projects </li><li>Clear authority, expectations, and decision-making power </li><li>Opportunity to build, lead, and grow a high-ROI division </li><li>Supportive leadership that values initiative and results </li></ul>