<p>Posting Summary</p> <p>Logo Posting Number STA00663PO25 Job Family Ancillary Services Job Function Mail Services USC Market Title Retail Clerk/Passport Agent Link to USC Market Title https://uscjobs.sc.edu/titles/132031 Job Level A2 - Administrative/Operational Support Business Title (Internal Title) Postal Courier - Retail Clerk Campus Columbia Work County Richland College/Division Division of Administration and Finance Department DAF Postal Services State Pay Band 4 Approved Starting Salary $33,339 Advertised Salary Range $33,339 Location of Vacancy 1600 Hampton St Part/Full Time Full Time Hours per Week 37.5 Work Schedule</p> <ul> <li>Monday - Friday 7:30 am - 4:00 pm (37.5 hr work week with 1 hour lunch) </li><li>This position may require working overtime during peak times, such as Student Move-In. </li></ul> <p>Basis 12 months Job Search Category Other</p> <p>About USC</p> <p>About University of South Carolina</p> <p>From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.</p> <p>Benefits for FTE Positions</p> <p>The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.</p> <p>Position Description</p> <p>Advertised Job Summary</p> <p>Provide USPS postage sales, shipping and U.S. Passport Application services to the USC community and general public at USC Postal Service Contract Postal Unit Customer Retail Counters using a point of sale and USPS RSSPB mailing/shipping system.</p> <p>As a U.S. Dept. of State -USC Passport Acceptance Agent, perform passport application and passport photo services to the University community and general public. Successful completion of Passport Agent training (provided by department) and maintaining annual certification, is required.</p> <p>Provide entry of mail/parcels in internal computerized package tracking system, process outbound mail/parcels using a computerized metering system, and appropriately dispatch packages to customers.</p> <p>Drive a University vehicle to deliver mail/parcels to departments, student package pickup locations and campus parcel lockers.</p> <p>Job Related Minimum Required Education and Experience</p> <ul> <li>Typically holds a high school diploma or GED. Requires 1 or more years of job related experience. </li></ul> <p>Required Certification, Licensure/Other Credentials</p> <ul> <li>A valid SC driver's license and a good driving record. </li><li>Must be able to obtain and maintain certification as an U.S. Department of State Passport Acceptance Agent. (The department will provide the required training for obtaining the initial certification.) </li></ul> <p>Preferred Qualifications</p> <ul> <li>Two (2) years work experience and knowledge in postal courier, postal delivery and mail processing/shipping operations. </li><li>Knowledge of USPS guidelines / regulations and experience in postal related operations. </li></ul> <p>Knowledge/Skills/Abilities</p> <ul> <li>Above average computer experience, including the ability to utilize USPS and UPS websites to determine postal rates, mailing requirements and learn other software programs associated with USC Postal Services' daily operations. </li><li>Have good reading, comprehension and verbal communication skills and be able to effectively communicate effectively with faculty, staff and others. </li><li>Attention to details is crucial in all aspects of job duties. </li><li>Ability to operate a delivery vehicle and straight box truck with lift gate for mail and parcel deliveries/collections. </li><li>This fast paced environment requires ability to multitask to meet daily mail operational deadlines under stress. </li><li>Also must be able to endure extended periods of physical demands associated with mail sort/delivery/dispatch/processing to include lifting up to but not limited to 50 lbs. </li><li>As a Postal representative, must maintain pleasant and effective working relations with University community and general public. </li></ul> <p>Job Duties</p> <p>Job Duty</p> <p>Parcel Tracking System / Data/ Entry / Mail Forwarding</p> <p>Provides entry of inbound mail and parcels into the internal parcel tracking system, giving attention to the details of the information being entered, to include obtaining signatures using a handheld barcode scanner upon delivery of item(s) to department(s), and dispatching of student parcels at Student Package Pickup locations (Russell House and Blatt PE Center).</p> <p>Provides directory assistance to departments and student mail/parcels having incomplete, incorrect or no delivery address. Responsible for forwarding student mail daily and at end of each semester term.</p> <p>Essential Function Yes Percentage of Time 20 Job Duty</p> <p>Customer Retail Counter</p> <p>Performs USPS postage stamp sales and shipping services at Customer Retail Counters at two (2) USC Postal Contract Units, with attention to details in performance of transactions and collection of monies for all sales.</p> <p>Responsible for assigned stamp inventory and maintaining required assigned cash in till at close of business each day. Maintains annual PCI certification in accordance with credit card industry standards.</p> <p>Stays current on all USPS policies, regulations, annual training and certification as required by the USPS for Customer Retail Counter Clerks.</p> <p>Essential Function Yes Percentage of Time 25 Job Duty</p> <p>Passport Agent</p> <p>Performs U.S. Department of State Passport Acceptance Agent assignments with the USC Postal Services, in accordance with all Dept. of State policies and procedures. Maintains ongoing Acceptance Agent training and successfully completes required annual recertification. Stays current on U.S. Dept. of State Acceptance Agent operational changes through all available materials, including Charleston Passport Center monthly Newsletter and Passport Agent Reference Guide (PARG) Review. Represents USC at all scheduled passport and general information fairs.</p> <p>Essential Function Yes Percentage of Time 25 Job Duty</p> <p>Student Package Pickup Locations (1300 Wheat St & Russell House)</p> <p>Performs dispatching of inbound mail and parcels to on-campus residents each term. Stores packages received in appropriate storage location. Verifies information on the tracking system (SCLogic) label placed on item(s), matches name and Mail ID information on mail/package(s) and is correct; responsible for bringing any discrepancies to the attention of the Manager or Asst. Manager at each respective Student Package Pickup location.</p> <p>Essential Function Yes Percentage of Time 20 Job Duty</p> <p>Mail Sort/Delivery/Collection/Processing & Other Postal Duties</p> <p>Unload and sort incoming mail/parcels by delivery route, separating accountable and scannable items for appropriate handling. Manually sort inbound and intra-campus mail for delivery. Load mail/parcels on vehicle by delivery sequence.</p> <p>Deliver and pick up mail/parcels on a regular time schedule on established delivery routes throughout the USC Columbia campus. Report to supervisor unusual conditions relating to delivery or changes in a department that may require changes in route. Responsible for daily maintenance of vehicle, routing inspections and detailed daily mileage logs.</p> <p>Weighs and processes outgoing official University mail/parcels using electronic and computerized mailing machines/meters and printers. Utilize USPS and UPS websites to interpret regulations/policies and determine compliance and appropriate cost for domestic and international mail/parcels. Process Postage Due and Business Reply Mail, including entering charges into established computerized mail management system.</p> <p>Performs other postal related duties as requested by director, supervisor or other USC Postal Service management staff.</p> <p>Essential Function Yes Percentage of Time 10</p> <p>Position Attributes</p> <p>Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.</p> <p>Safety Sensitive or Security Sensitive No Hazardous weather category Essential</p> <p>Posting Detail Information</p> <p>Number of Vacancies 1 Desired Start Date 09/02/2025 Job Open Date 08/14/2025 Job Close Date 09/30/2025 Open Until Filled No Special Instructions to Applicant</p> <p>Please be sure to attach the required List of References and Contact information document to your application submission. Please provide the following information for each person listed:</p> <p>Name</p> <p>Type of Reference (Professional/Work, Academic, Community, Personal, etc.)</p> <p>Position and Company/Organization Name, if applicable</p> <p>Phone number</p> <p>Email Address</p> <p>Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.</p> <p>We are only accepting applications submitted by September 30, 2025.</p> <p>The University of South Carolina offers a valuable benefits package including but not limited to:</p> <ul> <li>Health and Life Insurance </li><li>Retirement Programs </li><li>Paid Tuition </li><li>Dependent Scholarships </li><li>Annual Leave </li><li>Sick Leave </li><li>13 Paid Holidays (including an extended December holiday) </li><li>Paid Parental Leave </li><li>Professional Development Opportunities </li></ul> <p>Click here to learn more about why you should work at USC.</p> <p>Quicklink for Posting https://uscjobs.sc.edu/postings/193124 EEO Statement</p> <p>The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Do you have at least a High School Diploma or GED and 1 or more years of job-related experience? </li></ul> </li><li> <p>Yes</p> </li><li> <p>No</p> </li><li> <ul> <li>Do you have a valid driver's license and good driving record? </li></ul> </li><li> <p>Yes</p> </li><li> <p>No</p> </li><li> <ul> <li>Will you be able to obtain and maintain certification as an U.S. Department of State Passport Acceptance Agent? </li></ul> </li><li> <p>Yes</p> </li><li> <p>No</p> </li><li> <ul> <li>Are you able to endure extended periods of physical demands associated with mail sorting, delivery, dispatch, and processing, to include, but not limited to, lifting up to 50 pounds, bending, climbing, kneeling, pulling, pushing, reaching, squatting, standing and walking. </li></ul> </li><li> <p>Yes</p> </li><li> <p>No</p> </li><li> <ul> <li>Please describe your experience in using a point of sales system in a postal, shipping or retail service company. </li></ul> </li></ul> <p>(Open Ended Question)</p> <ul> <li> <ul> <li>Please describe your customer service experience. </li></ul> </li></ul> <p>(Open Ended Question)</p> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Resume </li><li>List of References and Contact Information </li></ul> <p>Optional Documents</p> <ul> <li>Cover Letter </li><li>Letter of Recommendation 1 </li><li>Letter of Recommendation 2 </li></ul>