<p>Legend Management Group is a 100 fully COVID 19 vaccinated company and has a mandatory vaccination policy in place As our Assistant Property Manager you will support all community operations and activities to achieve goals You will perform administrative and organizational duties such as communicating with residents collecting rent bookkeeping organizing community tours and coordinating with service team You will work at our apartment community and report to the Property Manager You Will Crete exceptional experiences by responding promptly to inquiries and creating personalized follow up by email phone text or video to enhance the customer experienceEstablish a positive relationship with both internal and external customersEncourage and help develop andor oversee team membersCollect rents deal with late payments monitorreduce delinquencyAssist with financial performance by looking for ways to maximize revenues and reduce expensesManage the leasing process from the first point of contact to move inAttract new residents through advertising recording video tours of all vacant units conducting lease tours in person or virtually and encouraging referralsOversee and manage all leads in the lead management system and follow up using Legends best practicesUse market and competitor knowledge to lead leasing meetingsPrepare all sales administrative reports Monitor service requests and communicate with service team and residents to assure concerns are resolved adequatelyCoordinate and participate in resident retention program and renewal processActively engage in corporate outreach with existing corporate preferred employers Identify and develop new relationships and opportunities through in person visits and frequent communication touch points Actively conduct outreach to local businessesTogether with Property Managers and leasing team organize and conduct resident eventsConsistently post engaging content to social media accounts Create engaging resident communication such as flyers newsletters and videosAdopt and practice new leasing innovations as they are introduced by LegendDemonstrate behaviors that cultivate a positive work cultureCommit to professional development stay up to date with industry trends and changes and attend trainingYou Have Bachelors degree preferred or equivalent experienceCustomer service or salesmarketing supervisory experience andor 2 years of multi family property managementKnowledge of applicable lawsProficiency in RealPage OneSite YieldStar preferredEnjoy A Variety of Perks and Benefits Including Great compensation package and bonus plan100 employer paid health insuranceDental & Vision InsurancePaid time off holidays vacation sick administrative and bereavementCompany matched 401KApartment rent discountTuition AssistanceAbout Us Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the areas most discerning residents for over 35 years Legend has consistently earned the Employee Choice Award through the Swift Bunny employee engagement survey program The Employee Choice Award is evidence that Legend Management Group team members recognize that our leaders care about team member feedback and are committed to creating positive productive workplaces minimizing employee turnover and sustaining a culture where employees are valued Our communities are staffed with caring knowledgeable professionals committed to our residents quality of life We apply our core values of People First Create Exceptional Experiences Embrace Change and Innovation Balance Work and Play and Inspire and Empower to every team member resident and partner We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status We are proud to be an equal opportunity workplace LIMITATIONS and DISCLAIMER This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks responsibilities and skills Team members will be required to follow other job related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws Requirements are representative of minimum levels of knowledge skills andor abilities necessary to perform each duty proficiently Continued employment remains on an at will basis</p>