<p>Work Location: Somersworth, NH</p> <p>Starting Hourly rate: $17.70/hr</p> <p>The Shift Supervisor works under the direction of the Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity who is eager to serve our customers.</p> <ul> <li>Help customers locate merchandise, answer questions, etc. </li><li>Relieve sales associates at peak times. </li><li>Listen to customer complaints, examine returned merchandise, and resolve problems. </li><li>Stocks shelves, counters, bins, and racks with the merchandise. </li><li>Processes customer sales using a cash register and other equipment. </li><li>Receives donations, provides donation receipts, and assists donors. </li><li>Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip. </li><li>Deposits funds at a bank. </li><li>Assists performance management and hiring process (documentation, interviewing, reviews, etc.) </li><li>Assists Store Managers with general store management/operations. </li><li>Open/close store; secures all store premises, including building, where applicable. </li><li>Maintain store premises </li><li>Supervise personnel and oversees the training and safety of teammates in the absence of Managers </li><li>Ensures best-in-class customer and employee experience </li></ul> <p>MINIMUM QUALIFICATIONS:</p> <ul> <li>Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience </li><li>Mathematical and literacy skills to support job duties </li><li>Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays. </li><li>Computer literacy to help with job duties </li><li>High school diploma, GED, HiSET, or equivalent </li><li>A criminal background check that meets agency standards </li><li>Valid Driver's License with a safe driving record and insurance meeting agency standards </li></ul> <p>PREFERRED QUALIFICATIONS:</p> <ul> <li>Associates Degree </li><li>Computer experience, including reporting and excel experience </li><li>CPR and First Aid Certification </li><li>Multi-lingual including ASL </li></ul> <p>In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:</p> <ul> <li>Medical, Dental, and Vision insurance offered </li><li>403(b) retirement plan with Employer Match </li><li>Employer Paid Short & Long Term Disability </li><li>Employer-paid Life Insurance </li><li>Generous Paid Time Off Plan </li><li>Paid Holidays </li><li>40% Employee discount at Goodwill stores in ME, NH & VT </li><li>Exceptional career growth opportunities </li><li>Discount on personal cell phone plans </li><li>Local community discounts </li><li>Caring coworkers/team that supports you! </li></ul>