<p>Position Summary</p> <p>In this position, you'll convert incoming mail into electronic workflow for other processing areas within the DMV. You will be on a team that helps open, prepare, and scan over 8 million pages per year using mail opening and scanning hardware. Additional document management software tasks include electronically verifying scanned images, check reconciliation, and product fulfillment.</p> <p>This work is fast-paced and completed in a team environment with a variety of daily tasks that include:</p> <ul> <li>Repeated bending and lifting </li><li>Standing or walking for long periods of time </li><li>Frequent lifting up to 30 pounds with occasional lifting up to 50 pounds </li><li>Periods of sitting in front of a personal computer screen verifying or entering data </li></ul> <p>This position may require occasional evening and/or weekend hours.</p> <p>Salary Information</p> <p>This position is in schedule-range (02-11) with a starting pay rate of $22.31/hr, with a $1.40/hr. increase after one year of satisfactory performance. Saturday hours may occasionally be required. An additional $0.80/hr will be awarded for all Saturday hours. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.</p> <p>Job Details</p> <p>This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.</p> <p>Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.</p> <p>This position requires the abilities to repeatedly bend and lift, stand or walk for long periods of time, and frequently lift up to 30 pounds with occasional lifting up to 50 pounds.</p> <p>This recruitment may be used to fill similar vacancies for the next 3 to 6 months.</p> <p>Qualifications</p> <p>Qualified applicants will have all the following:</p> <ul> <li>Experience providing customer service. </li><li>Experience researching and resolving customer issues or concerns. </li><li>Experience using computer programs such as word processing software, document management systems, or financial systems to enter data and/or verify information. </li></ul> <p>In addition to having all the above, well-qualified applicants will have one or more of the following:</p> <ul> <li>Experience in a high volume and/or fast-paced customer service environment. </li><li>Experience following policies, rules, or other complex information. </li><li>Experience performing work that requires multitasking. </li></ul> <p>How To Apply</p> <p>Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.</p> <p>This application only requires you to submit a resume. Within your resume, you should describe your education, training, and experience as it relates to the items listed in the "Qualifications" section of the job announcement. A letter of qualifications is not required nor will be accepted. Your application materials are very important part of your application and is used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in your resume, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes submitted with more than 3 pages will not be considered after page 3.</p> <p>Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.</p> <p>The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.</p> <p>Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Becca Ott at rebecca.ott@dot.wi.gov or 608-266-7623.</p> <p>Deadline to Apply</p> <p>The deadline to apply is 11:59 PM CST on Tuesday, March 10, 2026.</p>