<p>Shift Leader - Dunkin'</p> <p>At Dunkin', we know that coffee and donuts are just part of the recipe-great people are the heart of everything we do. As a locally owned and operated franchise, we're looking for enthusiastic and motivated Shift Leaders to support daily operations, coach team members, and deliver a great guest experience with every order.</p> <p>If you're ready to take the next step in your career with a team that values growth, fun, and coffee-fueled mornings, this is the role for you.</p> <p>What You'll Do</p> <ul> <li>Lead by example and ensure a positive, team-oriented shift experience </li><li>Support the management team by assigning tasks and coaching crew members throughout the shift </li><li>Provide fast, friendly, and accurate service to all guests </li><li>Maintain store cleanliness and ensure food safety procedures are followed </li><li>Monitor shift performance and help meet sales and labor targets </li><li>Open and close the restaurant as needed, following brand standards </li><li>Handle minor customer concerns and escalate as needed </li></ul> <p>What You Bring</p> <ul> <li>Prior experience in a supervisory or team lead role (food service or retail preferred) </li><li>Strong communication and leadership skills </li><li>Ability to multitask and work well under pressure </li><li>A positive attitude and commitment to guest satisfaction </li><li>Must be at least 18 years old </li><li>Willingness to work a flexible schedule including early mornings, evenings, weekends, and holidays </li></ul> <p>Perks and Benefits</p> <p>When you join the Dunkin' crew, you're not just joining a job-you're joining a brand that invests in you. Depending on eligibility, benefits include:</p> <ul> <li>Weekly Pay </li><li>Flexible scheduling that fits your life </li><li>Career growth and training opportunities </li><li>Medical, dental, and vision insurance </li><li>Paid time off </li><li>Tuition assistance </li><li>Free or discounted Dunkin' products </li><li>Employee rewards and recognition programs </li><li>401(k) options </li><li>Employee Assistance Program (EAP) </li><li></li></ul>