<p>Job Summary</p> <p>The Virtual Monitor Technician is responsible for providing continuous virtual observation of assigned patients to ensure their safety and well-being. This role serves as the first line of notification to hospital staff regarding changes in patient conditions or behaviors that may present safety risks. The Virtual Monitor Technician uses two-way audio software to verbally redirect patients and works closely with hospital staff to respond to safety emergencies. All actions are performed in compliance with hospital policies and confidentiality standards.</p> <p>Essential Functions</p> <ul> <li>Maintains continuous observation of up to 16 TeleSitter patients, identifying and reporting potentially unsafe activities or behaviors. </li><li>Notifies nursing staff immediately when a patient requires assistance, ensuring timely intervention to address patient safety risks. </li><li>Utilizes two-way audio software to verbally redirect patients as needed to prevent injury or hazardous situations. </li><li>Participates in shift hand-offs, providing a detailed report on patient behaviors and any relevant safety concerns to oncoming staff. </li><li>Completes documentation for all TeleSitter patients, including recording interventions and communications with bedside staff. </li><li>Communicates promptly with hospital personnel when a patient poses a risk to themselves or others, ensuring timely support is provided. </li><li>Assists in the training of new staff, conducting competency checks to ensure adherence to virtual monitoring protocols. </li><li>Adheres to all policies and procedures related to patient safety, privacy, and hospital compliance. </li><li>Engages in continuing education and training to stay up to date with virtual monitoring practices and technologies. </li><li>Performs other duties as assigned. </li><li>Complies with all policies and standards. </li></ul> <p>Qualifications</p> <ul> <li>H.S. Diploma or GED required </li><li>Minimum of one (1) year acute care experience working in a hospital preferred </li><li>1-2 years experience as a Certification Nurse Assistant/Medical Assistant (CNA) preferred </li></ul> <p>Knowledge, Skills and Abilities</p> <ul> <li>Demonstrates the knowledge and skills necessary to provide appropriate virtual monitoring for various patient populations. </li><li>Ability to communicate effectively with patients, providing clear verbal instructions while maintaining a calm demeanor. </li><li>Strong interpersonal skills, with the ability to interact professionally with patients, families, and healthcare staff. </li><li>Excellent attention to detail and the ability to maintain concentration during continuous observation. </li><li>Strong analytical and critical thinking skills to identify and respond to potential safety risks. </li><li>Effective written and verbal communication skills to document patient activities and interactions. </li><li>Ability to remain calm and composed in high-stress situations, effectively managing emergencies as they arise. </li></ul> <p>Licenses and Certifications</p> <ul> <li>BCLS - Basic Life Support certification within first 90 days of employment required </li></ul> <p>INDCLINIC</p> <p>To Apply, please email Amanda_Leslie@chs.net</p>