<p>Position Number: 22150677</p> <p>County: Pulaski</p> <p>Posting End Date: 09/02/2025</p> <p>Anticipated Starting Salary: $73,104</p> <p>Position Information</p> <p>Job Series: Information Technology - Application Support</p> <p>Classification: Applications Analyst I</p> <p>Class Code: IAS01P</p> <p>Pay Grade: IST07</p> <p>Salary Range: $73,104 - $119,274</p> <p>Job Summary</p> <p>The Applications Analyst I is responsible for analyzing, implementing, and maintaining software applications that support an agency's or organization's business processes and operations. By bridging the gap between business needs and technical solutions, the Applications Analyst I collaborates with developers and information technology teams in an attempt to ensure applications are functional, efficient, and aligned with organizational goals. This role demands strong analytical skills, a deep understanding of business processes, and the technical expertise to troubleshoot and resolve application-related issues.</p> <p>Primary Responsibilities</p> <p>Evaluate business requirements and translate them into functional specifications for applications. Analyze existing applications to identify areas for improvement, optimization, or replacement. Coordinate with agencies to gather requirements, address concerns, and provide updates. Test and validate applications to ensure proper functionality and alignment with business needs. Develop and document processes, user guides, and training materials for end-users. Troubleshoot and resolve application-related issues to maintain system reliability. Support the integration of new applications or updates into existing systems. Monitor application performance and implement solutions to enhance efficiency. Collaborate with information technology teams and vendors to deploy and maintain software solutions. Stay current with emerging technologies and industry trends to recommend innovative solutions.</p> <p>Knowledge and Skills</p> <p>Strong analytical and critical-thinking skills. Excellent verbal and written communication abilities. Attention to detail with a focus on accuracy and quality. Effective problem-solving and troubleshooting capabilities. Ability to manage multiple projects and prioritize tasks.</p> <p>Minimum Qualifications</p> <p>Bachelor's Degree in Information Technology, Computer Science, Computer Systems Engineering, Business Administration, or a related field. Experience working with enterprise systems such as Enterprise Resource Planning (e.g., SAP, Oracle) or Customer Relationship Management platforms (e.g., Salesforce) may be required. Proficiency in tools like Structured Query Language, Excel, and reporting software may be required. Familiarity with system development life cycle methodologies, including agile and waterfall.</p> <p>Licensure/Certifications</p> <p>N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.</p> <p>Preferred Qualifications:</p> <p>In addition to the skills mentioned in the 'Knowledge, Abilities and Skills' section, the following skills and qualifications are also preferred.</p> <ul> <li>Minimum of 1 year of experience in application analysis, implementation, or support. </li><li>Knowledge of data processing system design, programming methods, concepts and standards. </li><li>Knowledge of Java programming language. Ability to understand and develop complex Java programs. </li><li>Knowledge of Relations Database programming and maintenance such as backup, restore, performance tuning, etc. </li><li>Proficiency with version control systems for code management, collaboration and maintaining a history of changes </li><li>Basic knowledge of Windows and Linux server operating system </li><li>Basic knowledge of Windows desktop operating system </li><li>Knowledge of website development </li><li>Ability to analyze and resolve complex technical issues efficiently </li><li>Basic knowledge of cloud platforms like AWS, Azure or Google Cloud Platform </li><li>Strong verbal and written communication skills to collaborate with team members and explain technical concepts to non-technical users. </li></ul> <p>Contact Information: Human Resources</p> <p>Phone: 501-682-1517</p> <p>Since 1937, the Arkansas Teacher Retirement System has been fulfilling its mission of providing retirement security for Arkansas's past, present, and future public education professionals. The vision of ATRS is to be a model retirement system that sustains the trust of its members and the people of Arkansas through prudent financial stewardship and exceptional customer service.</p> <p>The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.</p> <p>SALARY: Starting salary is $73,104. A higher starting salary would apply only if a promotional opportunity for a current state employee. Only completed applications will be accepted. Applications must include complete work history and references. List ALL work and/or volunteer experience in the "Employment Work History" section. "See attached resume" is not an acceptable entry for any section. A resume may accompany the state application but will not be substituted for any part of the application. Incomplete applications will not be processed.</p> <p>Employment in this position is subject to a background check and six (6) month initial period for employment review. If a college degree is required for the position for which you are applying, bring a copy of your transcript with you if you are selected for an interview.</p> <p>Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.</p> <p>Method of pay is direct deposit. Checking or savings account is required if hired.</p> <p>7% Mandatory contribution to AR Teacher Retirement System is required if hired.</p> <p>Employees hired or rehired in 2014 or later will be automatically enrolled into the Arkansas Diamond Deferred Compensation 457 Plan with a 3% automatic deduction. If you do not wish to participate, you have 90 days from your first deduction to opt out.</p> <p>This position offers a full benefit package including paid holidays, annual and sick leave, health insurance and retirement pension.</p> <p>ATRS is an equal opportunity employer.</p> <p>Applicants must meet or exceed these qualifications</p> <p>Applications accepted online ONLY: www.arcareers.arkansas.gov</p> <p>Nearest Major Market: Little Rock</p>