<p>At Westminster Village North, we offer a seamless transition between different levels of care, ensuring our residents have access to comprehensive support and services as their needs evolve. We offer a vibrant and enriching lifestyle but also the assurance of compassionate care and long-term financial security.</p> <p>As a Receptionist on our team, you will contribute to delivering exceptional service and an outstanding guest experience.</p> <p>As a BHI Senior Living Community, the staff at Westminster Village North are united in mission, we lead with compassion and provide opportunities to grow and thrive professionally.</p> <p>Why You'll Love Working Here:</p> <p>At Westminster Village North we know a fulfilling career is about more than a paycheck.</p> <p>We offer:</p> <ul> <li>Competitive salary </li><li>Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability) </li><li>Paid Time Off from day one and Holiday Pay </li><li>401K with matching contributions </li><li>Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive </li><li>Daily pay option, telehealth, and Employee Assistance Program (EAP) </li><li>Onsite dining options and a Starbucks on campus </li><li>Local gift shop </li><li>A supportive, team-oriented environment that values excellence in care and encourages staff to lead with compassion </li></ul> <p>In This Role You Will:</p> <ol> <li>Customer Service: </li></ol> <p>a. Provides exceptional customer service to residents, staff, and visitors, by assisting them with inquiries, requests, and concerns in a courteous and professional manner.</p> <p>b. Acts as a friendly and welcoming presence within the community, greeting residents and visitors and assisting them, as needed.</p> <p>c. Communicates effectively with residents and staff to ensure their needs and preferences are understood and addressed promptly.</p> <p>d. Fosters a positive and inclusive community atmosphere by prompting social interactions and engagement among residents.</p> <ol start="2"> <li> <p>Answers phone calls or emails professionally and in a timely manner.</p> </li><li> <p>Provides information about guests, their visitation, the community, and safety precautions during their visit. Complies with all HIPAA and privacy requirements.</p> </li><li> <p>Ensures visitor logs, ID badges, and any security measures are followed by everyone in the community, as required.</p> </li><li> <p>Keeps supplies, work areas, papers and electronic files in a neat and orderly fashion.</p> </li><li> <p>Tracks and orders supplies as needed to ensure sufficient inventory, as required.</p> </li><li> <p>Coordinates life safety and disaster preparedness drills for their designated area.</p> </li><li> <p>Promptly reports emergencies, safety and/or security to leadership.</p> </li><li> <p>Assists with special projects and performs other duties as assigned.</p> </li></ol> <p>Shift Details:</p> <p>This is a PRN, as needed, position.</p> <p>Who You Are:</p> <ul> <li>Required: High School Diploma or GED with at least 1 year of experience as a receptionist or related position, in a call-center, or administrative environment. </li></ul> <p>Westminster Village North is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p>