<p>></p> <p>Police Services Assistant</p> <p>Police Department - Administrative Support</p> <p>Requires successful post-offer completion of a background investigation, physical exam, and drug test (including marijuana/THC) as a condition of employment with the City of Joplin.</p> <p>Primary Purpose</p> <p>Performs a variety of complex or specialized police support activities in an assigned work unit.</p> <p>Salary & Benefits</p> <p>Starting at $15.33 per hour, $31,902 annually.</p> <p>The City provides health insurance for employees and their immediate family members. The City pays 100% of the premium for the employees and a portion of the premium for family coverage.</p> <p>Additional Benefits include:</p> <ul> <li>2 weeks of vacation accrual per year. </li><li>11 paid holidays per year + 3 paid "floating holidays" per year </li><li>Free life insurance to the employee, with supplemental options. </li><li>Dental insurance starting at $9.02/month with fully covered preventive services. </li><li>Vision insurance starting at $1.44/month. </li><li>Tuition reimbursement, longevity pay, Care Leave and sick leave buy-back programs. </li><li>Missouri LAGERS Retirement - employees do not pay into it; employee is fully vested after only 5 years of employment. </li><li>Access to 457 retirement plans with several benefits over traditional 401k plans. </li><li>Free library cards & gym access, fun employee events, and more! </li></ul> <p>Floating holiday accruals depend on employee's start date.</p> <p>For more benefits information, please click here.</p> <p>Essential Job Functions</p> <ul> <li>Answers phone calls from the public; responds to requests for specialized information such as Department policies/procedures or programs and/or guidelines for program/service participation. </li><li>Routes calls needing technical response to the appropriate staff member for resolution. </li><li>Enters a variety of information into computerized databases including police activity reports, arrest warrants, City Ordinances, case status reports, and client information updates. </li><li>Maintains records/filing systems containing specialized or confidential information/materials. </li><li>Researches and prepares a variety of reports/correspondence regarding Department activities/programs. </li><li>Responds to questions and complaints from the public through telephone calls and in-person inquiries. Provides first point of contact for non-emergency inquiries for the Police Department. </li></ul> <p>For the full job description, please click here.</p> <p>Minimum Qualifications</p> <p>Knowledge of: Basic bookkeeping procedures; Missouri Uniform License Examination System (MULES) as well as being able to successfully complete any training in order to have access to the MULES; staff and operating policies/procedures of the work unit to which assigned; general office procedures, including filing systems, formats for various reports and correspondence; Microsoft Office Suite.</p> <p>Skill in: Establishing and maintaining effective working relationships with other City employees at all levels and the public; operating standard office equipment/machines, including computers, FAX machines, copiers, calculators, and telephones; operating a keyboard to type correspondence and entering data into various computerized databases; preparing variety of records, reports, and correspondence using appropriate format; maintaining filing/records systems; Microsoft Office Suite.</p> <p>Education: High school diploma or GED equivalent required.</p> <p>Experience: Prior work experience managing confidential reports or data, high-volume customer service environment.</p> <p>Licenses and Certifications: Possess and maintain a valid state issued driver's license. Missouri POST certification is preferred, but not required.</p> <p>Physical Demands, Requirements, and Working Conditions</p> <p>This is primarily an office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in-person and over the telephone.</p> <p>Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.</p> <p>Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset members of the public or their representatives while enforcing departmental policies and procedures.</p> <p>Apply Online</p> <p>https://www.joplinmo.org/FormCenter/Human-Resources-12/Online-Employment-Application-90</p> <p>Miscellaneous Information</p> <p>Requires successful post-offer completion of a background investigation, physical exam, and drug test as a condition of employment with the City of Joplin. Must be able to type 40 words per minute, net errors. Must be certified to operate the Missouri Uniform Law Enforcement System (MULES) or able to be certified within one year.</p>