<p>Body Shop Customer Support Specialist</p> <p>Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!</p> <p>The Hertrich Family of Dealerships is looking for a Customer Support Specialist / Administrative Assistant to join our busy Collision Center in Elkton, MD.</p> <p>If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.</p> <p>Why Choose Hertrich?</p> <ul> <li>Medical, Dental, Vision & Life Insurance </li><li>Short & Long-Term Disability Options </li><li>401(k) with Employer Match </li><li>Paid Vacation, Holidays & Sick Time </li><li>Employee Vehicle Purchase Discounts </li><li>Career growth with a 24-dealership organization </li></ul> <p>We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.</p> <p>What You'll Do</p> <ul> <li>Provide friendly, professional customer service in person and over the phone </li><li>Support daily office operations within the collision center </li><li>Handle accounts payable/receivable, deposits, receipts & petty cash </li><li>Assist with insurance processing, data entry, and documentation </li><li>Maintain accurate files, reports, and records </li><li>Coordinate with team members to ensure smooth workflow </li><li>Perform additional administrative tasks as needed </li></ul> <p>What We're Looking For</p> <ul> <li>Strong customer service and communication skills </li><li>Professional appearance and positive attitude </li><li>Detail-oriented, organized, and dependable </li><li>Self-motivated with the ability to multitask </li><li>Computer skills required (QuickBooks or similar a plus) </li><li>Bilingual (Spanish) is a plus </li><li>High School Diploma or GED required </li><li>Valid Driver's License </li></ul> <p>Ready to Get Started?</p> <p>If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!</p> <p>Apply today and join the Hertrich team!</p> <p>Equal Opportunity Employer Hertrich Family of Dealerships is committed to creating a diverse, inclusive, and drug-free workplace.</p>