<p>Shift Manager</p> <p>Mountain City, TN</p> <p>Job Details</p> <p>Job Location: Taco Bell 465 S. Shady St., Mountain City, TN 37683 | 34858 - Mountain City, TN</p> <p>Salary Range: Undisclosed</p> <p>Description</p> <p>Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you'll be the captain of the ship during your shift! You'll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you're passionate about food, teamwork, and making people smile, this role is perfect for you.</p> <p>Responsibilities:</p> <ul> <li>Supervise Shift: You'll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies. </li><li>Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated. </li><li>Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally. </li><li>Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks. </li><li>Cash Handling: Handle cash registers, process payments, and maintain accurate records. </li><li>Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation. </li><li>Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift. </li><li>Training: Train new team members on company policies, procedures, and customer service standards. </li><li>Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly. </li><li>Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times. </li><li>Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales. </li></ul> <p>Qualifications</p> <p>Qualifications:</p> <ul> <li>Experience: Previous restaurant or fast-food experience preferred. </li><li>Leadership Skills: Ability to lead and motivate a team effectively. </li><li>Communication: Excellent verbal communication skills. </li><li>Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances. </li><li>Availability: Flexible availability, including evenings, weekends, and holidays. </li><li>Food Safety Certification: Preferred but not required (can be obtained on the job). </li></ul>