<p>General Definition of Work</p> <p>The graphic production manager, under general supervision, performs supervisory work with limited decision-making discretion related to the leadership and team management of the Graphic Production Center through effective communication and interpersonal skills. Strong organizational and multitasking abilities, including attention to detail and commitment to quality standards, qualify the candidate to lead a team of employees and continue the department's mission statement to provide world-class customer service and competitive advantage while promoting greater achievement in the classroom. Employee performs district-level work to carry out Board of Education policies under the direction of the Director, Graphic Production Center.</p> <p>Qualifications</p> <p>To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>Salary/Status</p> <p>Pay Grade NC 17 Salary/Full-time, 12 months</p> <p>Reports To</p> <p>Director, Graphic Production Center</p> <p>Place of Work</p> <p>The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.</p> <p>Essential Functions</p> <ul> <li>Adhere to all state, federal, and local laws, policies, and procedures </li><li>Manage inventory and daily production schedule while overseeing production of printing a wide range of items including but not limited to brochures, newsletters, posters, banners, student curriculum manuals and all district staff and student badges </li><li>Recommends and assists with implementation of goals and guardrails of the district </li><li>Assumes responsibilities of the Director in his/her absence </li><li>Manage accounts for district clients and community partners by collaborating and providing high quality products to meet their printing needs through providing consultation, advice and cost estimates for clients </li><li>Coordinate shipping and distribution to multiple sites within the district </li><li>Manage and schedule printing jobs to meet client deadlines </li><li>Ensure quality standards and safety regulations are met </li><li>Participate in the selection of staff, and supervise and provide continual guidance and training opportunities to production staff in a fast-paced environment </li><li>Troubleshoot and resolve technical issues with printing equipment </li><li>Monitor and maintain inventory of printing supplies and consumables </li><li>Implement and maintain efficient workflows and processes </li><li>Oversee operator maintenance and coordinate service calls with vendors </li><li>Perform related work as assigned or required </li></ul> <p>Knowledge, Skills, Abilities</p> <ul> <li>Knowledge of Management Information Services: Printers Plan and Print Shop Pro </li><li>Knowledge of Microsoft Office, Adobe Creative Suite and printing-related software </li><li>Knowledge of principles of supervision and leadership techniques </li><li>Knowledge of cost control practices, time management and personnel resources management </li><li>Knowledge of printing processes and techniques </li><li>Skilled in digital, offset and roll-fed printing technologies </li><li>Skilled in excellent project management and problem-solving skills </li><li>Skilled in operating and troubleshooting print production equipment </li><li>Ability to work under pressure and meet tight deadlines while using analytical, critical, and deductive reasoning skills </li><li>Ability to problem-solve utilizing sound judgment </li><li>Ability to communicate effectively, both verbally and in writing, to recommend and implement measures to improve production </li><li>Ability to establish and maintain positive relationships; work collaboratively within and across schools, departments and community partners </li></ul> <p>Education and Experience</p> <ul> <li>High School diploma or equivalent, supplemented by specialized training in printing and graphic arts </li><li>Two (2) years of increasing responsibility experience in printing service supervision </li><li>Four (4) years of increasing responsibility management of an in-plant printing facility with an emphasis on digital output devices within a school district environment </li><li>Associate degree preferred </li><li>Equivalent combination of education and experience </li></ul>