<p>Job Responsibilities</p> <p>Help Desk Manager for Athletics. Oversees and manages the delivery of technical support services, ensuring that IT-related issues are resolved efficiently and effectively. This role ensures optimal performance of the help desk team, enhances user satisfaction, and supports organizational operations by minimizing downtime and maintaining reliable IT service delivery.</p> <p>Advertised Salary Range: $49,396 - commensurate with qualifications</p> <p>Minimum and Additional Requirements</p> <p>Requires job related accreditation from a technical school or an applicable skilled trades program and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.</p> <p>Preferred Qualifications</p> <ul> <li>Bachelor's degree in information technology systems or related field and 1-year of related work experience or high school diploma and 5 years related work experience; or equivalency </li></ul> <p>Additional Comments</p> <ul> <li>Ability to communicate effectively and to clearly give verbal and written instructions as it relates to information technology. </li><li>Knowledge of various information systems and ability to stay current on all security requirements and trends. </li></ul> <p>EEO Statement:</p> <p>The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.</p>