<p>Director of AI Transformation & Strategic Initiatives</p> <p>Job Ref: TE0117</p> <p>Category: Professional</p> <p>Department: EXECUTIVE ADMINISTRATION</p> <p>Location: 50 Water Street, 7th Floor, New York, NY 10004</p> <p>Job Type: Regular</p> <p>Employment Type: Full-Time</p> <p>Work Arrangement: Hybrid</p> <p>Salary Range: $190,000.00 - $200,000.00</p> <p>Position Overview</p> <p>Empower. Unite. Care.</p> <p>MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.</p> <p>MetroPlusHealth is seeking a forward-thinking Director of AI Innovation & Strategic Initiatives to lead the identification, evaluation, and implementation of artificial intelligence solutions that advance the organization's mission to deliver high-quality, equitable, and accessible care to New Yorkers. This role will drive AI-related strategy, manage pilots and execution, cultivate vendor partnerships, and perform ongoing market and technology research to ensure MetroPlusHealth remains at the forefront of digital transformation.</p> <p>This position plays a critical role in helping MetroPlusHealth leverage AI to:</p> <ul> <li>Improve member experience </li><li>Streamline operations </li><li>Enhance clinical decision support </li><li>Drive cost savings </li><li>Innovate on behalf of New Yorkers who depend on the health plan </li></ul> <p>This is a matrixed management position with direct oversight of project resources.</p> <p>Scope of Role & Responsibilities</p> <ul> <li> <p>AI Strategy & Opportunity Identification</p> </li><li> <p>Identify high-impact AI use cases that align with MetroPlusHealth's clinical, operational, and member experience priorities.</p> </li><li> <p>Conduct assessments to determine feasibility, risks, and expected ROI for potential AI initiatives.</p> </li><li> <p>Collaborate with leaders across clinical, operations, population health, claims, and member engagement areas to uncover pain points and opportunities for AI-driven improvements.</p> </li><li> <p>Lead Execution of AI Pilots & Programs</p> </li><li> <p>Oversee end-to-end design, planning, and delivery of AI pilots, ensuring alignment with organizational goals, compliance, and data governance standards.</p> </li><li> <p>Manage project timelines, milestones, outcomes tracking, and post-pilot evaluation.</p> </li><li> <p>Drive cross-functional coordination with IT, data analytics, clinical operations, and compliance.</p> </li><li> <p>Vendor Engagement & Relationship Management</p> </li><li> <p>Identify, evaluate, and manage relationships with AI technology vendors, startups, and strategic partners.</p> </li><li> <p>Conduct due diligence on capabilities, privacy/security standards, and integration requirements.</p> </li><li> <p>Serve as the primary liaison between MetroPlusHealth and external AI solution providers.</p> </li><li> <p>Market Research & Landscape Monitoring</p> </li><li> <p>Continuously monitor trends in AI, generative AI, machine learning, automation, and healthcare innovation.</p> </li><li> <p>Benchmark MetroPlusHealth's approach against industry best practices.</p> </li><li> <p>Prepare insights reports and recommendations for executive leadership, highlighting emerging technologies and competitive opportunities.</p> </li><li> <p>Cross-Functional Partnership & Change Management</p> </li><li> <p>Collaborate with IT, legal, compliance, data governance, and clinical leaders to ensure safe, ethical, and compliant adoption of AI.</p> </li><li> <p>Support change management and user adoption for new AI tools and workflows.</p> </li><li> <p>Communicate progress and outcomes to senior leadership and stakeholders.</p> </li></ul> <p>Required Education, Training & Professional Experience</p> <ul> <li>Bachelor's degree required; Master's in Business, Health Administration, Data/AI, or related field preferred. </li><li>7-10+ years of experience in digital transformation, AI/ML initiatives, healthcare technology, or innovation roles. </li><li>Experience leading AI product pilots, digital projects, or emerging technology programs. </li><li>Strong understanding of healthcare operations, health plans, regulatory requirements (HIPAA, CMS, etc.). </li><li>Demonstrated ability to work with vendors, evaluate AI solutions, and manage technical partnerships. </li><li>Strategic thinker with excellent communication, collaboration, and project management skills. </li></ul> <p>Professional Competencies</p> <ul> <li>Strategic Planning & Execution </li><li>Vendor & Partner Management </li><li>Emerging Technology Evaluation </li><li>Data-Driven Decision Making </li><li>Cross-functional Leadership </li><li>Innovation Mindset </li><li>Change Management </li></ul> <p>#LI-Hybrid</p> <p>#MPH50</p>